Jump to content
Corsair Community

1 Bad module: CMX1024-3200C2PT


mm12345

Recommended Posts

I came home yesterday to find my system had restarted itself while I was gone, and would not let me past the logon screen, stating that several key files had mysteriously been deleted.

 

I tried to do a repair install of windows XP, but kept getting error messages that certain files were not copied correctly.

 

I tried installing from a different Windows CD, a different DVD ROM drive, a different hard drive, and the problem continued to repeat itself.

 

I was finally able to proceed after removing one of the RAM modules.

 

The bad module is CMX1024-3200C2PT, XMS3202v2.2 0608090-1

 

My system is not overclocked and the settings are all at the recommended levels. The RAM had been performing perfectly since the purchase in February from Newegg.

 

 

Any help is appreciated.

Link to comment
Share on other sites

  • Corsair Employees
Please load setup/optimized defaults and then set the Dim Voltage to 2.7X volts (+.2 Volts W/Giga-Byte) and then set the timings manually to the tested settings for the specific module you have, XMS2700C2 Cass 2-3-3-6 for example or if you have Value Select "BY SPD" and then test the module/'s one at a time with http://www.memtest.org! If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure.
Link to comment
Share on other sites

  • 1 month later...

Hello. I've been trying to get a hold of someone at Corsair on the phone for 3 weeks now, with no luck. I have an RMA # R145041 and a case # 189916. I moved just after the RAM was approved and I need to update the address on the RMA before I send my part out, so it returns to the correct place.

 

Should I just post my old / new address here or what?

Link to comment
Share on other sites

Please call our customer service at 888-222-4346 or email them at rma@corsairmemory.com!

 

 

I have sent several emails and made several phone calls and none have been returned! I have 3 messages left with Tina at the RMA department right now, and I've contacted the rma@corsairmemory address several times as well. A lifetime warranty is useless if you can't make any claims on it!

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...