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Trouble with 2gb Flash Voyager


bkamuse

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Hello,

 

I have 2 - 2gb Flash Voyager's. One of them appears to have failed.

 

Plugging it into my USB port causes my computer to recognize it as a "Prolific" memory device (Whatever that is.) and then will not allow access to place or remove data from it. Also, I know there is data on this stick, but it shows none when viewing it. I attempted to format the device, but it says that it is "locked". (I was not aware that was possible.)

 

My second Flash Voyager works properly in every way.

 

Please help.

 

Thanks

 

Rob

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  • Corsair Employees

Please try and format your Flash Voyager with Corsair EZ-Recover Utility. Please note; this will not recover Data; it’s made to recover the FAT table for the Flash drive.

But First if you need to recover some data there are some third party utilities available that may help you if you have some data you need to recover from this site.

If you still have problems, let’s get it replaced. Please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

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