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Warranty for Austrian users


nemo

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Hello

IN December i bought a 1Gb ValuePack.

Everything was fine, but yesterday i wasn't able to start my PC.

I put one Modul out of it i was able to start it.

I visisted the homepage of Corsair but i found just one adress to send back the moduls.

I should send it to CA, now my questions:

Is there also an adress in Austria or Germany?

Have i pay forwarding expenses if i send it back or not (like by apple)?

Should i send both modules back or just the defect one?

nemo

 

PS: Sorry that my English isn't very good but you should be able to understand what i mean ;):

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  • Corsair Employees
I would try your reseller first and see if they will help you, other wise I am sorry you would need to go thru us directly and yes I would suggest you send both modules if you do an RMA so they both match.
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I asked my reseller but it would cost me 15€ and first i will try to do it on my own. I have still two questions:

Have i pay the forwarding expenses?

Is there also an european headquarter were i could send the modules?

nemo

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