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2 ram stick kit, one of them is bad


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I bought a 2GB valueselect kit and one of the sticks is bad, VS1GB400CS.

I purchased it through newegg as a 2gb kit, and newegg states that I need to send everything back which I can't.

I had sent an email to them but I haven't gotten any reply about the RMA request to just send one stick back.

I ran memtest86+ and I stopped testing after over 14,000 errors happened. The other ramstick had no errors after 4 hours of testing.

 

Any help is welcome, even if it ends up needing me to buy another stick.

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  • Corsair Employees
,I think it would be best to go ahead and replace the modules for you. Please go to http://corsair.com/corsair/rma_request.html and fill out the form with all the required information. In the "Ticket#/PostID#" field please enter "254502" for your authorization. If after 1 day or 24 hours, excluding weekends and holidays, you do not get the RMA please send an email to warranty@corsairmemory.com and we will help to resolve it.
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