Buggsy Posted June 24, 2006 Share Posted June 24, 2006 I have a pair of ValueSelect 512MB DDR moduals. Model: VS512MB400 A while ago, I began to get random blue screens. They were few enough that I didn't think too much of it and never spent any time on troubleshooting it. Then, suddenly, the computer went down with a blue screen and would not boot back into windows. I just got a blue screen every time. So I tested the memory. One stick fails memtest in two machines after only a couple of minutes. I guess the biggest question I have is do I need to send both back, or can I get some sort of cross-shipping? Or a better question is will both be replaced since they both came in a dual channel pack? Otherwise, unless anyone has any suggestions for further testing, I just need to generate an RMA. Link to comment Share on other sites More sharing options...
moore0125 Posted June 26, 2006 Share Posted June 26, 2006 I have the same problem. running in an asus a8v deluxe motherboard with amd 3200+ 64bit processor. bios settings are stock for both the processor, bus and ram. one module shows errors and the other doesn't, so i'm wondering the same thing...should i send both back? and if so, i'll be out of a computer...or do i just send the one, and risk that the one that is returned doesn't match for DC. please give me advice as to how to proceed with an RMA. thank you, Steve Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 26, 2006 Corsair Employees Share Posted June 26, 2006 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them or it. Link to comment Share on other sites More sharing options...
moore0125 Posted June 26, 2006 Share Posted June 26, 2006 Thanks for the prompt reply! Here lies the problem. Do I send both back or just one? If I send 1 then i can still have the use of my computer (since only one is corrupt). If I send both, my computer will not be useable until i get them back from you. Also, if I send one, will it be compatible for DC...since they are a "matched pair". sorry for the confusion steve Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 26, 2006 Corsair Employees Share Posted June 26, 2006 I would suggest they both be replaced so they match! Link to comment Share on other sites More sharing options...
Buggsy Posted June 27, 2006 Author Share Posted June 27, 2006 Roger that. Thanks for the RMA. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 27, 2006 Corsair Employees Share Posted June 27, 2006 No problem, please let us know if you have any questions! Link to comment Share on other sites More sharing options...
Buggsy Posted July 3, 2006 Author Share Posted July 3, 2006 Well, I got a bit busy and haven't had a chance to followup on this. I still have not recieved my RMA info. Should I just request another, or call them? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 6, 2006 Corsair Employees Share Posted July 6, 2006 Please give them a call at 888-222-4346 and dial "0", that will bring you directly to our customer service. Link to comment Share on other sites More sharing options...
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