rongvietnj Posted June 21, 2006 Share Posted June 21, 2006 Hi, I have bought 2 memory sticks, 512MB each, about three weeks ago. After installing, I have not used my notebook much until last week. I have a lot of blue screens then it reboot by itself. I ran the memtest86+ last night, after running 32 min, it had: 994 errors in test#5 2048 errors in test #6. I ran the same test with my old memory, I do not have any error. I never have this kind of blue screen, rebooting errors with my old memory while using this notebook for 4 years. Do you think I have bad memory modules ? Please let me know if I need to try any different test to confirm memory is bad before I send them in for replacement. Thanks you for your time. RongVietNJ. PS. My computer is Compaq Presario 2100 Athlon XP-M 2800+ These are numbers I copied from the label on memory module. VS512SDS266 0621236-2 -938803 0612083-1 -921681 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 21, 2006 Corsair Employees Share Posted June 21, 2006 Let's get it or them replaced, please use the On Line RMA Request Form and we will be happy to replace them or it. Link to comment Share on other sites More sharing options...
rongvietnj Posted June 30, 2006 Author Share Posted June 30, 2006 I have submitted RMA form online. I didn't get the reply, I send email Warranty@corsairmemory.com with the RMA form and still not get any reply. I have done those about a week ago. Today, I try to contact with both phone numbers (couple times): (510) 657-8747 x260 888-232-4346 but they are busy or the lines are disconnect. Could you please tell me what to do now. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 30, 2006 Corsair Employees Share Posted June 30, 2006 If you can email me (ramguy@corsairmemory.com) your contact#, I can get someone in customer service to give you a call back. Link to comment Share on other sites More sharing options...
rongvietnj Posted July 6, 2006 Author Share Posted July 6, 2006 I got the RMA number. Thank you so much for your help. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 6, 2006 Corsair Employees Share Posted July 6, 2006 no problem. Let me know if you have any other questions. Link to comment Share on other sites More sharing options...
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