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Bad memory module ?


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Hi,

 

I have bought 2 memory sticks, 512MB each, about three weeks ago. After installing, I have not used my notebook much until last week. I have a lot of blue screens then it reboot by itself. I ran the memtest86+ last night, after running 32 min, it had:

 

994 errors in test#5

2048 errors in test #6.

 

I ran the same test with my old memory, I do not have any error. I never have this kind of blue screen, rebooting errors with my old memory while using this notebook for 4 years.

 

Do you think I have bad memory modules ? Please let me know if I need to try any different test to confirm memory is bad before I send them in for replacement.

 

Thanks you for your time.

RongVietNJ.

 

PS.

 

My computer is

Compaq Presario 2100

Athlon XP-M 2800+

 

These are numbers I copied from the label on memory module.

VS512SDS266

0621236-2 -938803

0612083-1 -921681

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  • 2 weeks later...

I have submitted RMA form online. I didn't get the reply, I send email Warranty@corsairmemory.com with the RMA form and still not get any reply. I have done those about a week ago. Today, I try to contact with both phone numbers (couple times):

 

(510) 657-8747 x260

888-232-4346

 

but they are busy or the lines are disconnect.

 

Could you please tell me what to do now.

 

Thanks.

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