Jump to content
Corsair Community

Wrong wrapping


havardr

Recommended Posts

I picked up a ram module yesterday at Komplett in Norway.

I ordered a VS1GB400C3 (1024mb DDR-DIMM 184PIN) and also got one.. well.. the wrapping and the stoicker on the module...

When i tried to insert it to my motherboard it didnt fit, i checked it with my other Corsair ram module, and it turned out they had the hole under it on different places.

 

I went over to a friends house, and got confirmed that it was a DDR2 module, but in a DDR-DIMM wrapping, and witht he DDR-DIMM sticker on it!

 

I then contacted my supplier (Komplett) about this, and they said it wasnt the first time, and that they'd propably got a batch of alligned DDR-DIMMS (1024mb), wich actually was DDR2 modules..

 

Isnt this a scary blooper from Corsairs side?

 

And now its weekend, so i cant get a thing done with it, and when they reopen at monday, all the other modules is propably DDR2 too :S

 

And may i add;

 

You put these words on the wrapping "reliable - Qualified - Tested - Compatible"

My breakdown after this event will be that it cant be tested at all, and its definetly not compatible with what it should be :P

Link to comment
Share on other sites

  • Corsair Employees

If your reseller will not help you please either call our customer service at 888-222-4346 and dial "0" or follow the link in my signature "If you have submitted the RMA using the on line form and have not got a reply!"

Our Customer Service hours are from 7:30 AM to 4:30 PM Pacific Time Monday thru Friday excluding holidays. And they will do their best to help you get this straightened out!

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...