tomhorsley Posted June 16, 2006 Share Posted June 16, 2006 1 stick of my TWINX2048-3200C2PRO is completely inert. The system won't even POST with just that stick installed, much less run memtest86. The other stick (yes, installed in the same slot), works fine, ran several memtest86 passes with no problems and is keeping my system up right now. Is there any way I can return just the 1 bad stick for replacement so my computer can stay up? Or do I have to return both of 'em since they were sold together as a single item? (I bought them via newegg.com back in Feb, but didn't keep the plastic bubble package, so they don't want me to return it there :-). Both sticks were working fine till a couple of days ago when the system locked up and would no longer boot. Memtest86 reported thousands of errors as soon as it started, so I tried each stick one at a time with the above results. Link to comment Share on other sites More sharing options...
tomhorsley Posted June 20, 2006 Author Share Posted June 20, 2006 So, just out of curiosity, how long do folks asking about RMAs normally wait for a reply? (perhaps that should be in one of the FAQs :-). Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 20, 2006 Corsair Employees Share Posted June 20, 2006 I would suggest we get them both replaced as a set other wise you might have the same type of problem. Please use the On Line RMA Request Form and we will be happy to replace them or it. Link to comment Share on other sites More sharing options...
tomhorsley Posted June 20, 2006 Author Share Posted June 20, 2006 Wow! Both my follow-up and the reply I was waiting on posted at exactly 6:02 PM eastern time :-). Maybe what I should do is buy a pair of 512s wiuth the same spec so I can keep my system running, then I'll have 3 gig once the replacements arrive (don't want to go to 4 gig as that seems to confuse lots of operating systems :-). Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 20, 2006 Corsair Employees Share Posted June 20, 2006 You would need to order the exact same part# and revision with this platform if you want to do that and I would not suggest mixing memory on any platform. Link to comment Share on other sites More sharing options...
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