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Bad stick of XMS3200


xortega

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Hello RMA Guy,

I have a bad stick of RMA that I'd like to get replaced. :biggrin: I have 1.5 GB's of CMX512-3200XL; I noticed random reboots and CRC errors on DVD/CD writing. I ran Memtest86 on all 3 sticks separately- 2 with no problems, the other with multiple memory address failures and over a thousand errors.

 

Regards,

x-man

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  • Corsair Employees
Can you tell me the make and model of MB you have along with the CPU speed and it’s FSB as well? In addition, please tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set?
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I guess that I forgot to add that my computer is a store-bought HP Pavilion A1357C. All of the actual bios settings for memory & the cpu are locked; so whatever the default values are, that's what they are. I'm pasting over info from Sisoft Sandra that should help to answer your questions. I've looked everywhere, but couldn't find any voltage readings or settings for the memory or CPU.

 

SiSoftware Sandra

 

System

Manufacturer : HP Pavilion 061

Model : EL473AA-ABA a1357c

Version : 0ny1114RE101AMBEM00

Serial Number :

ID :

 

Mainboard

Manufacturer : ASUSTek Computer INC.

MP Support : 2 Processor(s)

MPS Version : 1.40

Model : Amberine M

Version : 1.03

Serial Number :

System BIOS : 11/15/2005-RS482-SB400-Amberine-00

 

On-board Devices

Other : Other (Enabled)

Video Adapter : Video Adapter (Disabled)

Ethernet Adapter : Ethernet Adapter (Enabled)

Sound Adapter : Sound Adapter (Enabled)

 

System Memory Controller

Location : Mainboard

Error Correction Capability : None

Number of Memory Slots : 4

Maximum Installable Memory : 2GB

Bank0/1 - A0 : None None None None DIMM DDR-SDRAM 512MB/64 @ 400Mt/s

Bank2/3 - A1 : None None None None DIMM DDR-SDRAM 512MB/64 @ 400Mt/s

Bank4/5 - A2 : Empty

Bank6/7 - A3 : Empty

 

Chipset 1

Model : Hewlett-Packard Company RS480 Host Bridge

Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus

Version : 1.05

Front Side Bus Speed : 2x 995MHz (1990MHz data rate)

Maximum FSB Speed / Max Memory Speed : 2x 1000MHz / 2x 200MHz

In/Out Width : 16-bit / 16-bit

SMP - MP Capability : No

 

Logical/Chipset 1 Memory Banks

Channels : 1

Speed : 2x 199MHz (398MHz data rate)

Multiplier : 1/11x

Width : 32-bit

Memory Controller in Processor : Yes

Power Save Mode : Yes

Fixed Hole Present : No

 

Chipset 2

Model : Advanced Micro Devices (AMD) Athlon 64 / Opteron HyperTransport Technology Configuration

Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus

Version : 1.02

Front Side Bus Speed : 2x 995MHz (1990MHz data rate)

Maximum FSB Speed / Max Memory Speed : 2x 1000MHz / 2x 200MHz

In/Out Width : 16-bit / 16-bit

SMP - MP Capability : No

IO Queue Depth : 8 request(s)

 

Chipset 2 Hub Interface

Type : HyperTransport

Version : 1.02

In/Out Width : 16-bit / 16-bit

Speed : 2x 995MHz (1990MHz data rate)

 

Logical/Chipset 2 Memory Banks

Bank 0 : 512MB DDR-SDRAM 2.0-2-2-5 2CMD

Bank 1 : 512MB DDR-SDRAM 2.0-2-2-5 2CMD

Channels : 1

Bank Interleave : 2-way

Speed : 2x 199MHz (398MHz data rate)

Multiplier : 1/11x

Width : 128-bit

Memory Controller in Processor : Yes

Cores per Memory Controller : 2 Unit(s)

Refresh Rate : 7.80µs

Power Save Mode : No

Fixed Hole Present : No

 

APIC 1

Version : 2.01

Maximum Interrupts : 24

IRQ Handler Engaged : Yes

Enhanced Support : Yes

 

Memory Module 1

Manufacturer : Corsair

Model : CMX512-3200XL

Type : 512MB DDR-SDRAM

Technology : 16x(32Mx8)

Speed : PC3200U 2.0-2-2-5

Date of Manufacture : Saturday, December 25, 1999

Set Timing @ 200MHz : 2.0-2-2-5

 

Memory Module 2

Manufacturer : Corsair

Model : CMX512-3200XL

Type : 512MB DDR-SDRAM

Technology : 16x(32Mx8)

Speed : PC3200U 2.0-2-2-5

Date of Manufacture : Saturday, December 25, 1999

Set Timing @ 200MHz : 2.0-2-2-5

 

PCI Bus(es) on Hub 1

Version : 2.30

Number of Bridges : 2

PCI Bus 0 : PCI (1/1x PCIClk)

PCI Bus 1 : PCIe (3/1x PCIClk)

PCI Bus 2 : PCI (1/1x PCIClk)

Number of PCIe Lanes : 16

 

LPC Hub Controller 1

Model : Hewlett-Packard Company IXP SB400 SMBus

ACPI Power Management Enabled : Yes

 

LPC Hub Controller 2

Model : Hewlett-Packard Company IXP SB400 PCI-ISA Bridge

 

LPC Legacy Controller 1

Type : SMSC LPC v1

Version : 77.03

Number of Enabled Devices : 1

 

USB Controller 1

Model : Hewlett-Packard Company IXP SB400 OHCI USB Controller

Version : 1.00

Interface : OHCI

Channels : 4

Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)

Legacy Emulation Enabled : No

 

USB Controller 2

Model : Hewlett-Packard Company IXP SB400 OHCI USB Controller

Version : 1.00

Interface : OHCI

Channels : 4

Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)

Legacy Emulation Enabled : No

 

USB Controller 3

Model : Hewlett-Packard Company IXP SB400 EHCI USB 2.0 Controller

Version : 2.00

Specification : 1.00

Interface : EHCI

Channels : 8

Companion Controllers : 2

Supported Speed(s) : Low (1.5Mbps) Full (12Mbps) High (480Mbps)

Addressing Support : 32-bit

Legacy Emulation Enabled : No

 

FireWire/1394 Controller 1

Model : VIA Technologies Inc VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller

Version : 1.00

Interface : OHCI

Enhanced Support : No

Channels : 64

Speed : 400MHz

 

System SMBus Controller 1

Model : ATI IXP SMBus

Specification : 2.00

Advanced TCO Mode Enabled : No

Slave Device Enabled : No

PEC Support : No

Speed : 104kHz

 

Expansion Slot(s)

PCI1 (1h) : PCI 32-bit +5V PME Half-Length Used

PCI2 (2h) : PCI 32-bit +5V PME Half-Length Used (ATI Technologies Inc RS480 PCI-X Root Port)

PCI3 (3h) : PCI 32-bit +5V PME Half-Length Used

PCI4 (4h) : PCI 32-bit +5V PME Half-Length Available

PCI5 (5h) : PCI 32-bit +5V PME Half-Length Available

PCIEX16 (6h) : PCIe x64 +5V PME Half-Length Used

 

Port Connector(s)

PRIMARY IDE : None - ATA / None

SECONDARY IDE : None - ATA / None

FDD : 8251 FIFO - Floppy Disk / None

LPT1 : Parallel Port ECP/EPP - DB-25 pin female / DB-25 pin female

PS/2 Keyboard : Keyboard - PS/2 / PS/2

PS/2 Mouse : Mouse - PS/2 / PS/2

USB1 : USB - None / None

USB2 : USB - None / None

USB3 : USB - None / None

USB4 : USB - None / None

USB5 : USB - None / None

USB6 : USB - None / None

USB7 : USB - None / None

USB8 : USB - None / None

VIDEO : Video - None / DB-15 pin female

Line In : Audio - None / None

ETHERNET : Network - None / RJ-45

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I am sorry but that system will not support XMS3200XL modules as they have a minimum suggested voltage of 2.75 Volts and this system will not let you change the DDR Voltage in your Bios!
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So even though the system is working fine (with no further issues with random errors & reboots) with the 2x 512MB modules, should I not use these modules in the system? And what am I supposed to do with the module that appears (for all intents & purposes) to be defective?

 

I put the "questionable" stick in another computer, and I'm experiencing the same type of problems. I really would like to get this stick RMA'd, then I can go figure out what to do with my existing computer from there.

 

Thanks!

x-man

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My point is that if you cannot set the proper voltage how can you know for sure its the module. I would suggest testing the module in a system that will allow you to set the proper voltage to be sure.

But I have no problem replacing all of your modules if u like, please use the On Line RMA Request Form and we will be happy to replace them or it.

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I did put the memory back into an old system running a Barton 2500+ along with an ASUS A7N8X-Deluxe. Running the voltage per your recommendations, the lone module still experienced problems. I'm at work right now so I don't have all of the details in front of me. But believe you me, there's a problem. :):

 

I would rather just sway the one module and keep the others. I paid a lot of money for them (at a time when RAM was in it's upswing in price), and I would hate to trade them out for memory that was more compatible with my existing system, but not as good as what I have (should I decide to change out the MB later this year). :sunglasse

 

So if it's ok, I'll just complete the RMA form for the single module.

 

Thanks for all of your assistance with this issue.

Regards

X-man

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