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RMA'd. Sent back. No Response, No Replacement.


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RMA#: R120473

 

I RMA'd and sent back my drive a month ago and I still haven't received a replacement or heard anything back. I have been sending emails including the tracking number as proof it was received by the RMA Department and signed by someone named Stalwell.

 

In addition to all this I planned on purchasing a 4.0GB USB Flash Voyager drive from newegg. I thought it would be in my best interest to see what kind of Customer Service response I would recieve from Corsair on my 1G before dumping 100 dollars down the drain on the 4GB. I never know, I could have the same problems with the 4G drive. I look forward to making the purchase and I'll hold out a little bit longer before making a decision, but right now it's not looking good.

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  • Corsair Employees
Your RMA was received on the 25th. but there seems to be some issue with the RMA and Customer Service is looking into it now. I would expect the new drive with in the next week.
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