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Just need to get a Post ID# for my RMA


Rafe

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Hey,

 

A couple of weeks ago my Corsair RAM began to act up so I ran a mem test on it and it has some bad sectors. I kinda figured since I all ready did a mem test on it and saw the bad sectors I could just skip the tech support that would try to walk me through all the other reasons why I could be having my problem. So I just need to get the Post ID# of my post for my RMA form. Thanks. :biggrin:

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That was a fast reply, WOW.

 

VS1GB400C3

780-0510004-0- 238203

 

MOBO: Soyo Dragon KT600 Plus V2

FSB: 200 MHz

 

CPU: Athlon XP Barton 3200+

core speed: 2200 MHz

FSB: 200 MHz

 

And there are no mem settings available in my bios. Everything is set to auto.

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  • Corsair Employees
Please load setup/optimized defaults and then set the Dim Voltage to 2.7X volts (+.2 Volts W/Giga-Byte) and then set the timings manually to the tested settings for the specific module you have, XMS2700C2 Cass 2-3-3-6 for example or if you have Value Select "BY SPD" and then test the module/'s one at a time with www.memtest.org! If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure.
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Just so you know, the mem was tested on two different mobo's and tested with "memtest". Though I have all ready done what you're asking, you're asking me to do the exact same thing again? It came back with bad sectors. Not to be rude but why am I having to repeat everything I have all ready done? I don't understand. Thanks for your help.
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  • Corsair Employees
Are you saying you have two modules testing with bad sectors? If so that would suggest some other problem. It would be close to impossible that both modules would fail at the same time. But if you just want to try replacing your modules, please use the On Line RMA Request Form and we will be happy to replace them or it.
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