Jump to content
Corsair Community

RMA Request. 2 Bad Memory Sticks


Pappa_MT

Recommended Posts

I have to bad memory sticks I need to request RMA's for.

 

I have been gettin random freezing with my system.

P4 3GHz Prescott

1GB Corsair XMS3200 CMX512-3200XL 2.2.2.5 (512MBx2 Matched Sets)

Asus P4P800 Deluxe Motherboard

Hitachi SATA 3GB/sec 160GB x2 Raid0

 

I ran each of these sticks individually through memtest and had many errors on both.

Stick 1: Failed Addresses (4 Errors)

000008117ac

00011c044fc

000006044fc

00001911edc

 

Stick 2: Failed Addresses (Over 400 Errors)

0001095d984

0001095e060

0001095e090

0001095e090

0001095e0e0

0001095e100

0001095e120

0001095e140

0001095e160

0001095d984

 

Requesting Help for RMA

 

I have replaced with another Corsair Memory stick I had, only a single 512MB stick, but freezing problem cleared up. As I mentioned, I tested the previous sticks seperatly & as a set and got many errors both ways.

 

Please advise.

Link to comment
Share on other sites

I would have to pull up my bios to dictate them, however, I run default settings, no overclocking...

 

I change the boot order to load HD first, and no Floppy at bootup. Otherwise, default.

 

So memory would be set to auto...

Link to comment
Share on other sites

  • Corsair Employees

The minimum suggest voltage for these modules would be 2.75 Volts and with this MB I would suggest 2.85 Volts!

Please try these settings after you load setup defaults.

AI Over Clock Tuner: Manual

CPU Freq: 200 MHz

Memory Frequency: 100%/DDR400

Dim Voltage to 2.75 Volts (but if you over clock 2.85 Volts)

Resulting Frequency: 200MHz/400DDR

Legacy USB: Disabled

SDRAM CAS Latency: 2T

SDRAM RAS to CAS Delay (tRCD): 2T

SDRAM Row Precharge (tRP): 2T

SDRAM Active to Precharge Delay (tRAS): 5T

Then test the modules one at a time with http://www.memtest.org.

Link to comment
Share on other sites

I tried your suggested settings, but was not able to get a complete boot afterwords. I also tried auto and set to turbo, with same results. It boots fine when set to auto/auto or default. (No Overclocking, & Auto memory settings.)

 

Memetest still reports both sticks as having bad addresses.

I also noticed memtest read the ram as 2.5,2,2,5. When it should read 2,2,2,5. Not sure if this means anything....

 

Please advise.

Link to comment
Share on other sites

I did, what are you talking about. I tried the exact settings you gave me.

My system would not boot I said. It kept giving me a blue screen of death. I changed it back to default and it booted just fine.

 

I said that im my last post...

Link to comment
Share on other sites

  • 2 weeks later...

I setup my bios just as you specified, and tested each dimm and resulted in the same errors. ** I tested each stick seperately **

 

I also put each stick seperately in a compleatly different system and got the exact same errors with memtest.

2nd system specs: P4 3.0GHz,Asus (I think P4P800S), Win XP SP2 w/ All Updates, Newest Nividia Drive on a GeForce 600GT, Hitachi 250GB Sata HD, Was 1024 MB Corsair Memory but tested other 2 bad sticks WITHOUT this 1024MB stick installed.

 

2nd system bios on default, and I also tested with your suggested specs.

--------------------------------------------------

Basically, both systems reported the same erros, tested individually, and used the memtest from memtest.org as you specified.

 

Both systems run fine with other sticks of memery. I have nearly 30 systems I maintain, and all have corsair memory. I have had good luck with corsair ram, but will be considering mushkin if getting warrenty takes as long as this seems to. I truely hope this is enough info to get RMA with you. I truely believe both of these memory sticks are bad.

O own and operate my own computer business. I build everything in here, including the systems, servers, and configure all switches & routers. I am the only admin to my place of business. Most people come to me for advice, and I beleive this ram is bad.

 

So if this is not enough info to get an RMA, please advise as to what else I have to do to prove my case.

 

Matt Lineberry

DBA The Worx Online

(406)771-8399

http://www.worxonline.com

Link to comment
Share on other sites

I just wanted to clarify, the errors I got on my the initial system and the 2nd system were the same exact bad address's reported from memtest.

 

I did run the 2nd system with default bios and your suggested settigns as well.

 

Same errors.

 

Problem goes away after replacing with different memory sticks.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...