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Bad VS1GB400C3 module


rhmauger

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Dear Ram Guy,

 

I have a bad module of VS1GB400C3 RAM from a VS2GBKIT400C3 2 stick kit. The stick has been tested in multiple systems and does not function, either alone or with other RAM sticks. The other stick functions fine. The non-functional stick has also been tested by removing the functional stick and installing the non-functional stick. I request an RMA number. I also need to know whether both sticks must be returned as RMA or whether I can return only the non-functional stick and enter it as a VS1GB400C3 in the RMA form.

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