swimmer76 Posted January 23, 2006 Share Posted January 23, 2006 I bought a 1GB Corsair Flash Voyager last summer and it worked fine until recently. A few weeks back, my pc intermittently failed to recognize it. When it does see it, Windows says it's a Prolific USB disk and I am asked to format the device. If I try to format, Windows will always reply with either "Format cannot be completed" or "The disk is write protected". I have also tried to use EzRecover - - - it fails and reports "Writing configuration failed". I think it's a bad part... How do I return it for a replacement? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 23, 2006 Corsair Employees Share Posted January 23, 2006 Please try and format your Flash Voyager with Corsair EZ-Recover Utility. Please note; this will not recover Data; it’s made to recover the FAT table for the Flash drive. But First if you need to recover some data there are some third party utilities available that may help you if you have some data you need to recover from this site. If you still have problems, lets get it replaced. Please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
Ryland Posted January 24, 2006 Share Posted January 24, 2006 I am having the exact same issue. Started about the same time also. I have tried in multiple machines. I just tried ez-recovery and it failed. Can I RMA it? Thanks, Ryland Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 24, 2006 Corsair Employees Share Posted January 24, 2006 Yes! Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
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