help with Corsair TWINX1024 and ASUS A7N8X2.0 Deluxe

[hang_5]

Hi again. I thougth all is solved and the PC is running fine, but working it for a while the PC several times shut down and reboots.

 

I made no software change, no new hardware...except I put the new two Corsair memory sticks in.

 

The event protocol says: Der Computer ist nach einem schwerwiegenden Fehler neu gestartet. Der Fehlercode war: 0x0000001e (0xc000001d, 0x804af565, 0xe2b54280, 0xe2b1f800). Microsoft Windows 2000 [v15.2195]. Ein volles Abbild wurde gespeichert in: C:\WINNT\Minidump\Mini042306-02.dmp.

 

Any idea what causes this new crashes?

[hang_5]

Thanks Wired and I thought I had it running with the help of CMC_SAVAGE, but now after working the PC a while it starts crashing and rebooting.

 

I will continue the thread at the original one, which is >help with Corsair TWINX1024 and ASUS A7N8X2.0 Deluxe<.

 

I would be more than happy if You take a look into that thread >help with Corsair TWINX1024 and ASUS A7N8X2.0 Deluxe< and will not continue this one. Thx

[RAM GUY]

Please call our Tech Support at 1-800-205-7657 when you are in front of your system and we can try and help you solve the problem. Our hours are from 8:30 AM to 5:30 PM Pacific Time Monday thru Friday excluding holidays.

[hang_5]

RamGuy, You want me to call our Tech Support at 1-800-205-7657 when I am front of the system, but I can not call a 800 number from outside the US and I am located in Costa Rica. Can You please provide me with another number or a Corsair Tech Support SKYPE account (which would be the cheapest to avoid long distance call costs

[RAM GUY]

That number should be fine for Costa Rica, but you can try 888-222-4346.

[hang_5]

Before calling Corsair Tech support I thought to give it a last final try and changed the MOBO for exactly the same, but a new one, which I had in reserve.

 

So I disassambled and put a new ASUS A7N8X2.0 Deluxe in.

 

With the two Corsair CMX512-3200XL (XMS3208v1.2) I could not get into the BIOS, because BIOS was on Auto and it stated a memory failure and aborted the Boot process.

 

I put the two Corsair modules out and the 512 Infineon module in. The system bootet properly and runned stabil. Even the games were running again stabil. No crash, no blue screen.

 

So I used the 512 Infineon to get into the BIOS and changed from Auto to

Memory Frequency: 100%

Dim Voltage to 2.8 Volts

Resulting Frequency: 166MHz

Memory Timings: Manual/User Define

SDRAM CAS Latency: 2T

SDRAM RAS to CAS Delay (tRCD): 2T

SDRAM Row Precharge (tRP): 2T

SDRAM Active to Precharge Delay (tRAS): 5T

 

I saved this to the BIOS and put the 512 Infineon module out and the two Corsair modules in

 

After that the PC booted up to W2K SP4, but as soon as it got to work or play the system again got unstabil. Games crashed down, Internet Explorer shut down, blue screen etc.

 

A hole mess and all this because I wanted to to do myself something good and bougth last year December 2005 my first Corsair memory modules.

 

With this December modules, two TWINX1024-3200XL Ram modules I had the same trouble as described here.

 

Corsair changed those two TWINX1024-3200XL Ram modules for two CMX512-3200XL (XMS3208v1.2) and here I am again having the same trouble spending hours and hours to get things to run. Very frustrating!

 

As follows I give You the actual CPUZ test with the new ASUS A7N8X2.0 Deluxe in.

 

First result is with the singel Infineon module (runs super stabil), than with the two Corsair modules at Slot 2 and 3 and finally with the two Corsair modules at Slot 1 and 3.

 

Dear Ram Guys……I really don’t know, what to do else?

 

1. (Infineon module System and games run stabil)

 

CPU

Number of CPUs 1

 

Name AMD Athlon XP

Code Name Barton

Specification AMD Athlon XP 2600+

Family / Model / Stepping 6 A 0

Extended Family / Model 7 A

Package Socket A

Technology 0.13 µ

Supported Instructions Sets MMX, Extended MMX, 3DNow!, Extended 3DNow!, SSE

CPU Clock Speed 1913.2 MHz

Clock multiplier x 11.5

Front Side Bus Frequency 166.4 MHz

Bus Speed 332.7 MHz

L1 Data Cache 64 KBytes, 2-way set associative, 64 Bytes line size

L1 Instruction Cache 64 KBytes, 2-way set associative, 64 Bytes line size

L2 Cache 512 KBytes, 16-way set associative, 64 Bytes line size

L2 Speed 1913.2 MHz (Full)

L2 Location On Chip

L2 Data Prefetch Logic yes

L2 Bus Width 64 bits

 

Mainboard and chipset

Motherboard manufacturer ASUSTeK Computer INC.

Motherboard model A7N8X2.0, REV 2.xx

BIOS vendor Phoenix Technologies, LTD

BIOS revision ASUS A7N8X2.0 Deluxe ACPI BIOS Rev 1008

BIOS release date 08/04/2004

Chipset nVidia nForce2 Ultra 400 rev. C1

Southbridge nVidia nForce2 MCP-T rev. A4

Sensor chip SMSC 8708

 

Graphic Interface AGP

AGP Status enabled, rev. 3.0

AGP Data Transfer Rate 8x

AGP Max Rate 8x

AGP Side Band Addressing supported, enabled

 

Memory

DRAM Type DDR-SDRAM

DRAM Size 512 MBytes

DRAM Frequency 166.4 MHz

FSB:DRAM 1:1

CAS# Latency 2.5 clocks

RAS# to CAS# 3 clocks

RAS# Precharge 3 clocks

Cycle Time (TRAS) 7 clocks

# of memory modules 1

Module 0 Infineon DDR-SDRAM PC2700 - 512 MBytes

 

Software

Windows version Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)

DirectX version 9.0c

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

2. (CMX512-3200XL (XMS3208v1.2) Slot 2 and 3 / System crashes) Modules run not in dual mode

 

3. (CMX512-3200XL (XMS3208v1.2) Slot 1 and 3 / System crashes) Modules run in dual mode

 

CPU(s)

Number of CPUs 1 (CMX512-3200XL (XMS3208v1.2) Slot 2 and 3 / System crashes)

 

Name AMD Athlon XP

Code Name Barton

Specification AMD Athlon XP 2600+

Family / Model / Stepping 6 A 0

Extended Family / Model 7 A

Package Socket A

Technology 0.13 µ

Supported Instructions Sets MMX, Extended MMX, 3DNow!, Extended 3DNow!, SSE

CPU Clock Speed 1913.1 MHz

Clock multiplier x 11.5

Front Side Bus Frequency 166.4 MHz

Bus Speed 332.7 MHz

L1 Data Cache 64 KBytes, 2-way set associative, 64 Bytes line size

L1 Instruction Cache 64 KBytes, 2-way set associative, 64 Bytes line size

L2 Cache 512 KBytes, 16-way set associative, 64 Bytes line size

L2 Speed 1913.1 MHz (Full)

L2 Location On Chip

L2 Data Prefetch Logic yes

L2 Bus Width 64 bits

 

Mainboard and chipset

Motherboard manufacturer ASUSTeK Computer INC.

Motherboard model A7N8X2.0, REV 2.xx

BIOS vendor Phoenix Technologies, LTD

BIOS revision ASUS A7N8X2.0 Deluxe ACPI BIOS Rev 1008

BIOS release date 08/04/2004

Chipset nVidia nForce2 Ultra 400 rev. C1

Southbridge nVidia nForce2 MCP-T rev. A4

Sensor chip SMSC 8708

 

Graphic Interface AGP

AGP Status enabled, rev. 3.0

AGP Data Transfer Rate 8x

AGP Max Rate 8x

AGP Side Band Addressing supported, enabled

 

Memory

DRAM Type DDR-SDRAM

DRAM Size 1024 MBytes

DRAM Frequency 166.4 MHz

FSB:DRAM 1:1

CAS# Latency 2.0 clocks

RAS# to CAS# 2 clocks

RAS# Precharge 2 clocks

Cycle Time (TRAS) 5 clocks

# of memory modules 2

Module 0 Corsair DDR-SDRAM PC3200 - 512 MBytes

Module 1 Corsair DDR-SDRAM PC3200 - 512 MBytes

 

Software

Windows version Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)

DirectX version 9.0c

 

HELP. Please I need some serious HELP.

[RAM GUY]

Have we tried to replace the modules?

[hang_5]

As I wrote the original modules two TWINX1024-3200XL Ram modules, which I bougth in December 2005 have been replaced for two CMX512-3200XL (XMS3208v1.2), and as You can see in this thread they don't run either.

[RAM GUY]

Can you tell me the exact settings you have set in the bios? Or please call us and we will try to help you get this sorted out 800-205-7657. Also please list the complete system configuration, including the make and model of PSU you have!

[hang_5]

here is the hardware:

 

ASUS A7N8X2.0 Deluxe ACPI BIOS Rev 1008

AMD Athlon XP 2600+

two Corsair CMX512-3200XL (XMS3208v1.2)

Vantec 520 A (520W)

2 x Maxtor 6Y120P0

PNY GeForce 6800 GT DDR3 256 MB AGP

Nec DVD RW ND-1300A

Generic DV-516E SCSI Device

3,5 Floppy

19 '' TFT

 

here is OS:

 

W2K SP4 german language

NVIDIA nForce 2 series rev 44.04

NVidia nView Desktop Manager 61.76

(I have also tested 81.98_forceware_winxp2k_international_whql)

 

here is BIOS:

 

Advanced chipset features

external Frequency (Mhz) [166 MHz]

Frequency multiple setting [Menue]

Frequency Multiple [11.5x]

System performance [user Defined]

Interface >Optimal<

Memory Frequency [100%]

Resulting Frequency >166MHz<

Memory Timings [user Defined]

SDRAM active precharge delay [5]

SDRAM RAS to CAS Delay [2]

SDRAM RAS Precharge Delay [2]

SDRAM CAS Latency [2T]

FSB spread spectrum [0,50%]

AGP spread spectrum [disabled]

CPU Vcore setting [Auto}

CPU Vcore >1,650V<

Graphics Aperture Size [64MB]

AGP Frequency [Auto]

System Bios cachable [disabled]

Video Ram Cachable [disabled]

DDR Reference Voltage [2.8V]

AGP VDDQ Voltage [1.5V]

AGP 8 x support [Enabled]

AGP Fast Write Capability [Enabled]

 

Anything else You need to know?

 

In case I need to phone....with what reference do I do that?

 

I want to avoid hanging with an oversea call in the phone system and then possibly need to explain the whole thread again. You can also PM me and name me the one to whom I can talk at Corsair?

[RAM GUY]

Please reset your Bios with just our modules installed in slots 2-3 and then go to Bios setup and load setup defaults and set these settings and test the modules one at a time with http://www.memtest.org.

CPU Freq: 166 MHz

System Performance: User Define

Memory Frequency: 100%

Dim Voltage to 2.7 Volts

Resulting Frequency: 166MHz

Memory Timings: Manual/User Define

SDRAM CAS Latency: 2T

SDRAM RAS to CAS Delay (tRCD): 2T

SDRAM Row Precharge (tRP): 2T

SDRAM Active to Precharge Delay (tRAS): 5T

 

If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure.

[hang_5]

Okay Ram Guy I did what you suggested

 

1. I tested the infineon module in slot 2 and got no errors with Memtest 86+ V1.65

 

Chipset: nVidia nForce2 SPP/FSB : 166 Mhz

Ram settings were: 166 MHz (DDR332) / CAS: 2.5-3-3-7 / Singel channel (64 bits)

 

2. I installed the two Corsair modules in slots 2-3 used the suggested BIOS settings and

 

- got errors with Test 5 [block move, 64 moves],

 

- got errors with Test 7 [Random number sequence] and

 

- got errors with Test 8 [ Modulo 20, ones & zeros]

 

Chipset: nVidia nForce2 SPP/FSB : 166 Mhz

Ram settings were: 166 MHz (DDR332) / CAS: 2-2-2-5 / Singel channel (64 bits)

 

Than I tested the modules one at a time

 

3.1. I installed one (I let it in and dissasambled the one at slot 3) Corsair modules in slots 2 used the suggested BIOS settings and

 

- got errors with Test 5 [block move, 64 moves],

 

- got errors with Test 7 [Random number sequence] and

 

- got errors with Test 8 [ Modulo 20, ones & zeros]

 

3.2. I dissasambled the one module in slot 2 and put the other module into slot 3 used the suggested BIOS settings and got NO ERRORS.

 

That’s what I found at the memtest site: “There have been numerous reports of errors with only tests 5 and 8 on Athlon systems. Often the memory works in a different system or the vendor insists that it is good. In these cases the memory is not necessarily bad but is not able to operate reliably at Athlon speeds. Sometimes more conservative memory timings on the motherboard will correct these errors. In other cases the only option is to replace the memory with better quality, higher speed memory. Don't buy cheap memory and expect it to work with an Athlon! On occasion test 5/8 errors will occur even with name brand memory and a quality motherboard. These errors are legitimate and should be corrected.”

 

As far as I understand it I have a Athlon system, haven’t bought cheap low quality memory…instead I went for “so named” good and tested Twin Corsair modules and use a quality motherboard (which I also replaced for test reasons during the test sessions for exactly the same ASUS A7N8X2.0 Deluxe ACPI BIOS Rev 1008, which was build in before.

 

Can You please RMA for Corsair modules which will run with my system and please I am tired of hours and hours of endless testings!

 

You as the specialists should really know which modules will run and if You say they are tested, they should be tested.

 

Rigth now with my simple understanding I have two “tested” modules and one of it is not working properly?

 

And please to make a long story short: Can You RMA direct to my Costa Rica adress?

 

Otherwise I "again" have to send the modules back to the states, from there to Corsair, You send back to the states and I have to arange the transportation to Costa Rica.

 

In case You can… please PM me and I provide You with the adress. Thank You.

[RAM GUY]

Yes let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them.

[hang_5]

RamGuy with all due respect I have asked you a question to shorten the process of a second RMA, which is only necessary because now for the second time the Corsair modules are defect!

 

Would You please so kind and answer me my question :

 

>>>"And please to make a long story short: Can You RMA direct to my Costa Rica adress?

 

Otherwise I "again" have to send the modules back to the states, from there to Corsair, You send back to the states and I have to arange the transportation to Costa Rica.

 

In case You can… please PM me and I provide You with the adress. Thank You."<<<<<???????????????

 

It's not that kind of service (after such a thread) which your customers may would like to expect if You give them a standard answer: "Yes let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them."

 

Please keep it simple: Can You or can You not RMA direct to my Costa Rica adress?

Thank You

[RAM GUY]

And please to make a long story short: Can You RMA direct to my Costa Rica address?

You will need to ask our customer service, I am sorry I do not deal with shipping and have no idea about what the policy of any given country is or should be. The other choice is to contact your reseller.

In addition, all of our XMS modules are tested on a MB at the rated speed and what you have posted suggests some other problem. Especially, if you are getting the same problem testing them one module at a time. That is why I have asked you to call us by phone.

 

I am sorry I cannot PM anyone! Please reply to the last email you got from customer service and let them know you are having a problem and they will get you in contact with us, or send an email to ramguy@corsairmemory.com with your Phone Number and what we need to dial for country code to call you and we will be happy to call you.

[hang_5]

Especially, if you are getting the same problem testing them one module at a time. That is why I have asked you to call us by phone.

 

Do we have a missunderstanding here? When I tested one at a time I have NOT gotten the same results!

 

I first tested both together at a time one in slot2 and the other one in slot3 and got errors. Than.....

 

I wrote:

 

3.1. I installed one (I let it in and dissasambled the one at slot 3) Corsair modules in slots 2 used the suggested BIOS settings and

 

- got errors with Test 5 [block move, 64 moves],

 

- got errors with Test 7 [Random number sequence] and

 

- got errors with Test 8 [ Modulo 20, ones & zeros]

 

3.2. I dissasambled the one module in slot 2 and put the other module into slot 3 used the suggested BIOS settings and got NO ERRORS.

 

This means clearly: One module in slot 2 got errors in a single test AND the other module in slot 3 got NO errors in a single test.

 

Isn't that what You wanted me to test? (testing them one module at a time)

 

Maybe my english is not perfect (I am German) but I thougth it would be understandable. Man this is hard work here!

[RAM GUY]

Well, maybe but I am still not clear on what you have posted. As it may suggest a bad slot on your MB. I would test the modules one at a time in the first slot to be sure.

[hang_5]

Well, maybe but I am still not clear on what you have posted. As it may suggest a bad slot on your MB. I would test the modules one at a time in the first slot to be sure.

 

Well RamGuy, when You wanted me to use Memtest You wrote first: >>Please reset your Bios with just our modules installed in slots 2-3 and then go to Bios setup and load setup defaults and set these settings and test the modules one at a time with www.memtest.org.<<

 

That's for sure not a clear definition on what to do and has nothing to do with what You are asking now.....see the Quote.

 

Nevertheless here is what I did today:

 

1. I put module "A" into slot 1 run Memtest got no errors

 

2. I put module "A" into slot 2 run Memtest got no errors

 

3. I put module "A" into slot 3 run Memtest got no errors

 

THAN I put module "A" out of the test and started to test module "B"

 

4. I put module "B" into slot 1 run Memtest got errors

 

5. I put module "B" into slot 2 run Memtest got errors

 

6. I put module "B" into slot 3 run Memtest got errors

 

With module "B"......

 

- got errors with Test 5 [block move, 64 moves],

 

- got errors with Test 7 [Random number sequence] and

 

- got errors with Test 8 [ Modulo 20, ones & zeros]

 

That says to me that all the slots are fine, module "A" is fine and module "B" is bad.

 

So what's next. I am hanging down here in Costa Rica and simply tried to by some good tested pairs of Corsair memory and now I am facing the second RMA.

 

Rigth?

[RAM GUY]

Then as I said before lets get them replaced!

[hang_5]

Then as I said before lets get them replaced!

 

Thanks Ram Guy I go for the RMA and will contact Corsair customer service

[RAM GUY]

Thank you, please let me know if you have any more qestions!

[hang_5]

Thank you, please let me know if you have any more qestions!

 

Yes Ram Guy one last question

 

When I contact Your customer service how can I make shure that they than send me the correct modules which will run with my system?

 

With reference to this thread by including the link into the RMA?

 

Ups actually I see this are two questions

[RAM GUY]

When I contact your customer service how can I make sure that they than send me the correct modules which will run with my system?

A: The modules you send in will be replaced with the same part# you send in, if you still have a problem with the new modules then there is some other problem other than the memory.

 

With reference to this thread by including the link into the RMA?

A: I am sorry I don’t understand your question, just submit the RMA request and use the post ID# at the top of one of your posts is all you need to do. Customer Service will not care or even look at the forum.