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Bad memory far from the states


Carlo75

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Hi, I had purchased 1 Gig kit from corsair this past december 15th, got here at my home and what a surprise but one of the memory modules seems to be damaged, because it does not even pass memtest test 1 it gets errors right after 2% of Test #1

 

I am too far from the States (Colombia South america), I have been asking here to local retailers, and it seems that there is some company that represents Corsair here, i`ve called them and told them my memory problem, and they said that they only make warranty aply to the memory modules they import to my country, seems to me that it isn`t fair, since Corsair has lifetime warranty, and if it has representation in our country they must honor that warranty.

 

I don`t know if there is something that can be done, other than spend almost 40US to send memory back to the states for RMA, and then back to me in my home, as you can see 40US is more than 50% of the ram`s total cost.

 

Thanks for any help.

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Can you tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set?

 

Ive tried setting in AUTO everything, default, or any performance or OC tecnology like D.O.T are disabled.

 

I know is damaged because it get about 170 errors on the first run of memtest #1, tested at same conditions the other dimms and they don`t get errors.

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  • Corsair Employee

Please try these settings and test them one at a time with http://www.memtest.org.

CPU Freq: 133 MHz

System Performance: User Define

Memory Frequency: 125%

Dim Voltage to 2.7 Volts

Resulting Frequency: 166MHz

Memory Timings: Manual/User Define

SDRAM CAS Latency: 2.5T

SDRAM RAS to CAS Delay (tRCD): 3T

SDRAM Row Precharge (tRP): 3T

SDRAM Active to Precharge Delay (tRAS): 7T

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Please try these settings and test them one at a time with http://www.memtest.org.

CPU Freq: 133 MHz

System Performance: User Define

Memory Frequency: 125%

Dim Voltage to 2.7 Volts

Resulting Frequency: 166MHz

Memory Timings: Manual/User Define

SDRAM CAS Latency: 2.5T

SDRAM RAS to CAS Delay (tRCD): 3T

SDRAM Row Precharge (tRP): 3T

SDRAM Active to Precharge Delay (tRAS): 7T

 

Ok did that and still one dimm gets errors at the first run of memtest.

 

I should add that CPU frecuency (FSB) is at 200 since its an A64 s939.

 

I dont understand why put it on ddr333, but i think it was sugested because of the signature i had.

 

Sorry about the signature it was not updated. the Ram that is "damaged" is not mine is my brothers, and he has the following pc:(should have posted this in the first place)

 

MSI K8 NEO4 platinum

AMD A64 3200 venice

Powercolor X700pro PCIe

Thermaltake 500W

Seagate 200G Sata

LG DVD burner

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