Carlo75 Posted December 24, 2005 Share Posted December 24, 2005 Hi, I had purchased 1 Gig kit from corsair this past december 15th, got here at my home and what a surprise but one of the memory modules seems to be damaged, because it does not even pass memtest test 1 it gets errors right after 2% of Test #1 I am too far from the States (Colombia South america), I have been asking here to local retailers, and it seems that there is some company that represents Corsair here, i`ve called them and told them my memory problem, and they said that they only make warranty aply to the memory modules they import to my country, seems to me that it isn`t fair, since Corsair has lifetime warranty, and if it has representation in our country they must honor that warranty. I don`t know if there is something that can be done, other than spend almost 40US to send memory back to the states for RMA, and then back to me in my home, as you can see 40US is more than 50% of the ram`s total cost. Thanks for any help. Link to comment Share on other sites More sharing options...
Wired Posted December 24, 2005 Share Posted December 24, 2005 Where did you purchase the memory from? Link to comment Share on other sites More sharing options...
Carlo75 Posted December 25, 2005 Author Share Posted December 25, 2005 Where did you purhcase the memory from? Newegg Mail sent from here takes a while to get to the states, at least 15 days. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 25, 2005 Corsair Employees Share Posted December 25, 2005 Can you tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set? Link to comment Share on other sites More sharing options...
Carlo75 Posted December 25, 2005 Author Share Posted December 25, 2005 Can you tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set? Ive tried setting in AUTO everything, default, or any performance or OC tecnology like D.O.T are disabled. I know is damaged because it get about 170 errors on the first run of memtest #1, tested at same conditions the other dimms and they don`t get errors. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 25, 2005 Corsair Employees Share Posted December 25, 2005 Please try these settings and test them one at a time with http://www.memtest.org. CPU Freq: 133 MHz System Performance: User Define Memory Frequency: 125% Dim Voltage to 2.7 Volts Resulting Frequency: 166MHz Memory Timings: Manual/User Define SDRAM CAS Latency: 2.5T SDRAM RAS to CAS Delay (tRCD): 3T SDRAM Row Precharge (tRP): 3T SDRAM Active to Precharge Delay (tRAS): 7T Link to comment Share on other sites More sharing options...
Carlo75 Posted December 25, 2005 Author Share Posted December 25, 2005 Please try these settings and test them one at a time with http://www.memtest.org. CPU Freq: 133 MHz System Performance: User Define Memory Frequency: 125% Dim Voltage to 2.7 Volts Resulting Frequency: 166MHz Memory Timings: Manual/User Define SDRAM CAS Latency: 2.5T SDRAM RAS to CAS Delay (tRCD): 3T SDRAM Row Precharge (tRP): 3T SDRAM Active to Precharge Delay (tRAS): 7T Ok did that and still one dimm gets errors at the first run of memtest. I should add that CPU frecuency (FSB) is at 200 since its an A64 s939. I dont understand why put it on ddr333, but i think it was sugested because of the signature i had. Sorry about the signature it was not updated. the Ram that is "damaged" is not mine is my brothers, and he has the following pc:(should have posted this in the first place) MSI K8 NEO4 platinum AMD A64 3200 venice Powercolor X700pro PCIe Thermaltake 500W Seagate 200G Sata LG DVD burner Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 26, 2005 Corsair Employees Share Posted December 26, 2005 Please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
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