Mardas Posted December 14, 2005 Share Posted December 14, 2005 My computer was built in a shop: “SKYMICRO”. The problem is: “I was playing with a game (DOOM 3), and after 2 hours my computer reboots but I had a black screen. I did lots of tests with RAM, graphic Card ….. To summarize the RAM is HS. I sent the file rma has to corsair but not D answer has which place I must send them to have some of other in return? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 14, 2005 Corsair Employees Share Posted December 14, 2005 Can you tell me our modules part# (How To Read the Memory Label) and the make and model of MB you have along with the CPU speed and it’s FSB as well? In addition, please tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set? Link to comment Share on other sites More sharing options...
Mardas Posted December 14, 2005 Author Share Posted December 14, 2005 my fsb is in auto (200) and my timing is 2-3-3-6 I anything be never touched the store which assembled it to me very regulated by defect my cpu is AMD64 3800+x2 motherboard : A8N SLI prenium Link to comment Share on other sites More sharing options...
Mardas Posted December 14, 2005 Author Share Posted December 14, 2005 my modul is XMS3202V5.2 0538112-0 my motherboard is asus : a8n sli prenium I don't know the speed of bus of former part of central processing unit of treatment I was don't know there much in all thatvery sorry i go sleep is 00:00am in my state good night all and plz send me the rma befor i send the xms... Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 14, 2005 Corsair Employees Share Posted December 14, 2005 Please set the Dim Voltage to 2.7X volts and then set the timings manually to the tested settings for the specific module you have, and then test the module/modules one at a time with www.memtest.org! If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. Link to comment Share on other sites More sharing options...
Mardas Posted December 15, 2005 Author Share Posted December 15, 2005 I am on my 2ram one a manufacturing defect because I played and of a blow plus nothing I tésté the RAM and all the remainder of my machine... I also examined with another RAM, and its functions 2ram(2*512) CMX512-3200c2 I really does not understand why RAM has 120dollar one default.. plz send me the rma number benoite62@msn.com it is really urgent for my works thank you in advance:[pouts: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 15, 2005 Corsair Employees Share Posted December 15, 2005 Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
Mardas Posted December 15, 2005 Author Share Posted December 15, 2005 all tests them does not function... Link to comment Share on other sites More sharing options...
Mardas Posted December 15, 2005 Author Share Posted December 15, 2005 I where the send to have 2 of them news would like to know which functions:o: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 15, 2005 Corsair Employees Share Posted December 15, 2005 Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it! Or you can try your reseller if you like! Link to comment Share on other sites More sharing options...
Mardas Posted December 15, 2005 Author Share Posted December 15, 2005 I send 10time Monday and I request never of answer! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 15, 2005 Corsair Employees Share Posted December 15, 2005 Please follow the directions I have given to get your RMA! Link to comment Share on other sites More sharing options...
Mardas Posted December 15, 2005 Author Share Posted December 15, 2005 The client Flanquart Benoit contacted support on 12/15/2005 1:51:00 PM regarding a problem with their Motherboard Asus A8N-SLI Premium and the module part # CMX512-3200C2. Flanquart says that their problem is best described as "I have tested the memory with Memtest and seen failures, and/or, I have put the memory in a different compatible system that I know is good, and it still fails. I don't want help trying to solve the problem, I just want to replace the memory because I am an expert and I know it is bad. At this point Flanquart checked off that their system was completely dead, and an RMA was requested. and next plz ?? i am just noob in english ...:[pouts: Link to comment Share on other sites More sharing options...
Mardas Posted December 15, 2005 Author Share Posted December 15, 2005 my PC no start because it is say RAM problem ... no possible boot in bios ... Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 16, 2005 Corsair Employees Share Posted December 16, 2005 You might talk to your reseller and see if they can help you if you are having trouble comunicating with us. Link to comment Share on other sites More sharing options...
Mardas Posted December 16, 2005 Author Share Posted December 16, 2005 I already saw with my retailer my it veul not contacting you... Thus plz just send me the rma number befor I send my RAM to to corsair because this doesn' T function in 3computer plz to corsair exchange my RAM... Link to comment Share on other sites More sharing options...
Wired Posted December 16, 2005 Share Posted December 16, 2005 CLICK THIS LINK: FOLLOW THE INSTRUCTIONS INSIDE OF IT: http://tsxpress.corsairmemory.com/ Link to comment Share on other sites More sharing options...
Mardas Posted December 16, 2005 Author Share Posted December 16, 2005 I have already to use bond my I recois never the mall of confirmation My RAM function not on my 3computer Link to comment Share on other sites More sharing options...
Mardas Posted December 16, 2005 Author Share Posted December 16, 2005 I have already to use bond my I recois never the mall of confirmation My RAM function not on my 3computer i just want 1 nunber rma for return i have submit the rma and corsair no send to me the rma request Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 16, 2005 Corsair Employees Share Posted December 16, 2005 Your POST ID # = 228156 is please the On Line RMA Request Form and fill it it would and submit the form to get your RMA number. Link to comment Share on other sites More sharing options...
Mardas Posted January 4, 2006 Author Share Posted January 4, 2006 plz where is my cmx i have send the packet the 12/18/2005 and you no send to me one mail... plz where is it?? thanck you Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 4, 2006 Corsair Employees Share Posted January 4, 2006 You can send a email request to RMA@corsairmemory.com along with your RMA# and ask them to check the status. Link to comment Share on other sites More sharing options...
Wired Posted January 4, 2006 Share Posted January 4, 2006 Sending stuff across the atlantic, and during the holiday season, can both show down shipments. Link to comment Share on other sites More sharing options...
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