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defective ram module, need number for rma form


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i purhcased these ram modules from newegg.com a while ago. i forgot my account login to their site and i need them to be returned through here. I have tried them on multiple motherboards. One of which the pc wont even boot up when they are in them. the other it just doesnt recognize the ram, but boots up. These units are the Exact same ones that are already in both motherboards ive tried it on, Ive switched all the slots in random order to make sure it isnt the slots. It is just these two units that i purchased at the same time.


they are VS512MB400 value select pc3200

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