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1 stick of defective memory


sakaron

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I purchased 2 vs1gb400c3 modules, and for over 4 months all worked well.

 

One of the modules went bad causing my machine to crash in the middle of startup.

 

I confirmed that the module was bad by removing one module and it worked fine, then removing it and replacing with the other module and the system crashes.

 

So, I need to start the process of the RMA because the retailer (Fry's) is 3 hours away from my house.

 

I just need you to give me advise how to fix it, or to confirm that the memory module is in fact bad.. which is what it sounds like to me.

 

Thank-you,

 

Ken

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Wired,

 

This post was not intended for anyone but the manufacturer of the memory, as there needs to be a replacement under the existing warranty, and according to their rules, I have to post here 1st.

 

Regarding your :"1. Don't bump a post within 24 hours."

 

I did not post a 2nd time to "Bump the post". I was just asking a question if I had provided everything. I was expecting someone from the actual company to respond not you. In reality, I would expect the manufacturer to look at the lower messages on the board 1st, as they were the 1st to arrive.

 

Regarding : "2. Posters can post whenever and to whomever they want."

 

I really think this is reflects poorly on the company. People like you who provide no usefull information but to reprimand someone asking a question really makes the company look bad because they allow you to do so.

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I'm not reprimanding you, just explaining how it works. For instance, unless I had stated it, you may not have known that an official response wouldn't have been posted until tomorrow. #2 was in response to you asking about others getting responses to their posts.
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