madjester Posted December 8, 2005 Share Posted December 8, 2005 Hi, I live in Singapore. I bought 2 sticks of 512 MB Corsair ValueSelect(Lot#0546097-0) CL2.5 DDR400 PC3200 in March this year from the Corsair authorised reseller, Cybermind. One of the modules was bad which caused frequent crashes and data corruption and I had to reinstall Windows a few times. I was finally able to swap the faulty piece with Cybermind last week after much effort but this new piece was still faulty. I ran Memtest and it showed errors after 600% coverage consistently and I ran Memtest86 v3.2 and it showed errors consistently at memory address 0001c08d238 at 488.8mb. I do not think I will be able to swap it again with Cybermind(they were already very sticky about the first swap). I am running on default settings on my DFI LanParty NF4 board. Will I be able to RMA the faulty RAM directly with Corsair instead? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 8, 2005 Corsair Employees Share Posted December 8, 2005 Sure we can replace them directly, but I would make sure that you have the latest -1 Bios and then load setup defaults and set the memory voltage to 2.7Volts and test the modules one at a time with http://www.memtest.org to be sure. Link to comment Share on other sites More sharing options...
madjester Posted December 9, 2005 Author Share Posted December 9, 2005 Hi, thanks for your help. Good news for Corsair, I inserted the RAM into another slot and ran memtest with no problems. Looks like 2 of my 4 RAM slots on the motherboard are busted:(: and I cant run dual channel. Will run more tests to ensure that the RAM are really ok. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 9, 2005 Corsair Employees Share Posted December 9, 2005 O.K no problem, but that might be the bios version. What bios version do you have installed? Link to comment Share on other sites More sharing options...
madjester Posted January 5, 2006 Author Share Posted January 5, 2006 Hi, I re-tested the RAM again with the latest MEMTEST ver 3.2 after my computer crashed and was unrecoverable. There were major errors encountered during a fresh reinstall of windows xp including Machine Stop Check blue screens and applications not being able to start.:mad: several runs of MEMTEST showed errors in consistent memory locations. I have removed the suspected bad RAM and am now testing the RAM one at a time. If the RAM is indeed found to be bad, how do I go about the RMA process? Thanks. Link to comment Share on other sites More sharing options...
madjester Posted January 5, 2006 Author Share Posted January 5, 2006 My BIOS version is N4D623-3 dated 2005/06/23 which I downloaded off DFI's website back in 11/05. In anycase, can you give me some advise as to how I can check if the RAM rails itself is a problem or the RAM is damaged? If the "Good RAM" checks out fine, I suppose I can slot it in the other slot and run MEMTEST again. But if both pieces fail MEMTEST I'm kind of stuck :(: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 6, 2006 Corsair Employees Share Posted January 6, 2006 You should be using the -1 Bios with these modules and I would get the latest bios version as well as just load setup defaults and then set the memory voltage to 2.7 Volts should be all you have to do. Link to comment Share on other sites More sharing options...
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