gloriyang Posted December 5, 2005 Share Posted December 5, 2005 I have a stick of 512MB memory which I bought in September 2004, from Komplette.co.uk. The memory has worked fine, until recently. The problems appeared a few weeks ago. Every now and then my motherboard would announce that the memory test has failed - yet it proceeds to boot up Windows XP (Win XP) without much fuss. Today I have trouble booting into Win XP. On the few occasions that I succeeded in getting into WinXP, if at all, within minutes the monitor would go black, as though it had lost signal; either that, or it reboots continously, never getting into windows at all. I have tried booting up with a spare hard drive which also has Win XP installed. When I encountered the same problem, I realised that it is not a windows issue. I then tried plugging the stick of memory into different slots on the motherboard, resulting in the same. The only way to not have my motherboard announcing the memory failure was by unplugging the stick of Corsair memory, and using a single stick of my lower spec'd RAM memory. :(: Here's what the silver sticker says: CMX512-3200C2 XMS3202v3.1 0427059-5 XMS3200 512MB 400MHZ CL2 On the card in the packaging: CMX512-3200C2 LOT#0427059-5 I hope that someone could help me out with this. Thank you. Link to comment Share on other sites More sharing options...
Wired Posted December 5, 2005 Share Posted December 5, 2005 Do you have a 333 or 400 Mhz FSB CPU? Link to comment Share on other sites More sharing options...
gloriyang Posted December 5, 2005 Author Share Posted December 5, 2005 Hi, thanks for writing. It is 400. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 5, 2005 Corsair Employees Share Posted December 5, 2005 Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
gloriyang Posted December 11, 2005 Author Share Posted December 11, 2005 Thanks. I received an email from the RMA Coordinators asking: "Do you have an account with Corsair?" Does anyone know what that means? Link to comment Share on other sites More sharing options...
Wired Posted December 11, 2005 Share Posted December 11, 2005 What email address did you email to? Link to comment Share on other sites More sharing options...
gloriyang Posted December 11, 2005 Author Share Posted December 11, 2005 I used the warranty@corsairmemory.com address - because I didn't hear from anyone after I used the online form :(: Should I have used the rma@corsairmemory.com one? :bigeyes: Link to comment Share on other sites More sharing options...
Wired Posted December 11, 2005 Share Posted December 11, 2005 Thought they went to the same people, but I guess not. I'd use the RMA one. Link to comment Share on other sites More sharing options...
gloriyang Posted December 12, 2005 Author Share Posted December 12, 2005 Wired, thanks. Thanks - I'll do that. You might want to speak to RAM GUY, because I got that warranty@corsair... address on the post where it says "I sent the online form but heard nothing back." Or may be I just got some chick who's new on the job handling my case... :laughing: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 12, 2005 Corsair Employees Share Posted December 12, 2005 There are more than one persons answering both email address, but they must not have had enough information to know what was going on. Please call our customer service at 888-222-4346 and dial "0"! Link to comment Share on other sites More sharing options...
gloriyang Posted December 12, 2005 Author Share Posted December 12, 2005 It's cool. I got one now. Thanks, gentlemen :cool: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 12, 2005 Corsair Employees Share Posted December 12, 2005 Please let us know how you make out. Link to comment Share on other sites More sharing options...
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