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Corsair flash drive kills all usb ports.


mckannick

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After sucessfully transfering about 5gb data from laptop to new handbuild PC, inserting 1gb Corsair flash drive into it, error message flashes and all usb ports instantly die. No mouse or anything esle works that uses usb ports. Also won't boot up right. After much thrashing around with bios, boot disks, etc. finally get xp pro back, but must use old ps2 mouse. Now have constant flashing error message, "usb device not recognized." WON'T go away, just on and off, on and off about every 15 seconds. Click on balloon says the device is not connected to the computer (code 45). Using 'device manager' produces interesting effect, the page reloads itself in sync with the flashing error balloon. Disabeling the usb hub drivers was an interesting game of moving targets.

This entire episode was likely due to having a 7 yr old kid climbing all over my head during the process of the last data transfer. Omitted 'safe removal' ritual? Trojan bomb on transfer? Don't think so, since it was music files that were ripped from CD's. What's the fx?

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The flash drive sitll works on the laptop. What I'm worried about is the $3,000 valued mainframe / workstation this wonder gadjet just kicked in the balls. What about getting my usb ports active again, without the ever-repeating "USB device not recognized" baloon on the task bar? Even when there's nothing plugged in anymore, it flashes on and off again at about 15 second intervals. Hope you understand a bit of the frustration here, this machine was built to run high end 64 bit number crunching 3d graphics (Autocad specifically), and it ain't even a month old!:!:
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Done that, all that did was dissapear some programs I loaded yesterday.:[pouts: All usb ports still dead. The computer still thinks the malfunctioning device is plugged into the front usb port(s) on usb root hub, listing 2 'unknown' devices, one of which is in bold, neither of which has anything plugged into it.
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Additional interesting quirks for this issue: Won't boot into 'safe' mode from restart or dead off, not any of the 3 modes. Dithering around with the bios doesn't seem to change much either. I saw info along that line at: http://www.usbman.com/Troubleshooter%20General.htm

Did boot into 'debug' mode, don't see any difference in performance or problem solving.

Did "repair" mode using installation cd of win xp pro, no difference.

This is beginning to smell like a complete re-install, and I really DON'T want to do that.

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  • Corsair Employees
I would try and remove the USB ports and hubs listed in device manager and then re-start your system and see if they will work. If not the USB hub on the MB may have failed and may need to be replaced. But you can send the CF card to us and we will replace it. In addition, any system you use this in will have to support Type 1 and type 2 CF devices.
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It's not a true fix by any means, but I found a workaround by opening the case and pulling off the front usb port cable. The rest of the usb ports directly off the motherboard now work again. Abit, the manufacturer, sent me some info I'm working thru. See if any of that works out.

"Ram Guy", are you talking removing the ports while in 'safe mode'? I tried from the normal mode, anything that was tagged 'unknown' or on the 'root hub', but none would go away.

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It's been a long time since my last computer build, but it seems that (by luck?) the plugs were all wired right this time. The front hubs worked fine for the first 5 gb of info I've transferred. Something seemed to have done this from missing the 'safely remove device' part of the transfer ritual. I saw some long lost thread on someplace that was mentioning some way the device is 'set up' so that it must go thru the safe remove move and there is another set up that doesn't have to bother with it. Good guess as to which mine is, huh? :roll:
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After opening the case (powered down) and unplugging the front usb port cable, which seems wired right, the main board usb ports began working. This Abit board has 2 'root hub' connectors, and having possibly bombed the #1 connector with the 'failed to remove device correctly' technique, I first went in and uninstalled all usb drivers listed as 'root hub' drivers. This computer will still not boot into any form of 'safe mode', so I was hoping they would truly be uninstalled. After all were removed and then powered off the computer, I replugged the front ports into the #2 slot and repowered the computer. The drivers appear to have reloaded themselves correctly so far, and relisted all the devices currently plugged in, as in printers and so forth. I then 'safely removed' the Corsair flash drive from the extension cable plugged into the back of the unit and inserted into the front (extreme tension moment here). Thh machine recognized the flash drive! Then gave me a similar message as before (device may not be installed correctly or whatever) but still seems working. Copied some trivial data onto the flash drive and safely removed the unit and put back into the extension cable, recognized again and data still safely there. :):

Moral of the story: You better be blinkin' sure you SAFELY REMOVE your flash drives or they become little hand grenades for your machine. :mad:

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