Jump to content
Corsair Community

I need a RMA


DDY

Recommended Posts

Hi everybody...

 

Ive been told by the FAQ to post her first for technical support, but is this proof enough that my modules are faulty?

 

http://img.photobucket.com/albums/v602/DDY/REDRAM.jpg

 

That is running 4x VS256Mb400... I do not have the time to test out all 4 individually but i know at least 1 is faulty...

 

So i apply for RMA right?

 

Thank you

David

Link to comment
Share on other sites

Thanks for the quick reply...

 

The ram was runnng at 2.6v. my bios only allows the Vdimm to change in 0.1v increments, running at 2.7v is ok, no? Running at 2.8v sounds like its going to void warranty.

 

I already have narrowed down to 2 strips and testing them now...

Link to comment
Share on other sites

  • Corsair Employees

We will gaurentee them up to 2.9 Volts so dont worry about that!

If you do find you have a failing module please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

Link to comment
Share on other sites

I have just noticed somthing, although all four of the modules are VS256MB400 modules, the chips look differnt, the labels are printed diferntly and 2 of the modules have a gold corsair logo on the center and the other 2 dont.

 

The thing is the 2 i found faulty were the ones without the gold logo, could those modules have been re-labeled because there is some sticky residue on the chips...

 

Look at these pictures and spot the differnces.

 

http://img.photobucket.com/albums/v602/DDY/MEmory002.jpg

 

http://img.photobucket.com/albums/v602/DDY/MEmory001.jpg

Link to comment
Share on other sites

  • Corsair Employees

Yes we have more than one BOM for this part#, so that is not uncommon. If you do an RMA I would suggest we get all of your modules replaced so they all match.

Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...