MayasWrath Posted November 2, 2005 Share Posted November 2, 2005 Ok i purchased a 1 gb dual channel kit back in the summer i had my computer running for about a month when it just turned off on me in the middle of use on day. then when i went to turn it back on it went in to a continuous rebot cycle. it would not even get to the part of the boot cycle where it could load anything from any drive. i could tho enter the bios. i found out that when i removed one of the sticks of ram ( a perticular 1 i will call i stick B) it would then boot. if only stick B was in the board it would not boot, if B and A were in it it would not boot. it would boot if only a was in it. so i am under the assumption there is a problem with B. now running only on a i am experiencing a problem when the system will want to freeze soon after windows finished loading. Lable from stick A CMX512-3200C2PT XMS3202V1.5 0527030-3 XMS3200 512MB 400MHZ CL2 Lable from stick B ok just realized the lable for both are the same any help is great Tim Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 2, 2005 Corsair Employees Share Posted November 2, 2005 Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
MayasWrath Posted November 6, 2005 Author Share Posted November 6, 2005 umm well i read that before the first post so i thought i should talk to you the ram guy for some tech support one the stick that seems to be freezing when you tell me to read it do you mean to go to the rma step or should i be posting else where to get some support. sorry i am just a little confused thx for the help Tim Link to comment Share on other sites More sharing options...
Wired Posted November 7, 2005 Share Posted November 7, 2005 Fill out the RMA form. Link to comment Share on other sites More sharing options...
MayasWrath Posted November 8, 2005 Author Share Posted November 8, 2005 after the rma has been aproved is there an perticular way i am to package them? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 8, 2005 Corsair Employees Share Posted November 8, 2005 Either the package they came in inside a small box or use an anti-static bag and packing material inside a small box should do the trick. Link to comment Share on other sites More sharing options...
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