mel5582 Posted October 30, 2005 Share Posted October 30, 2005 Hi! I've just recently bought the COOL waterkit and when I've installed it, the pump wouldn't start up properly.. so I sent it back for claim and got the pump back a few days ago. Now, there's another problem.. the head at the reservoir's joint seems to be cracked (and I did not touch it at all).. same thing happened to my friend whom had a major leakage due to that crack and it destroyed his mobo, drives and etc. Luckily mine wasn't filled with coolant after having the pump sent back for warranty claim. What should I do now? It seems to be giving lots of problems.. what about warranty issues? Please help.. thanks. Melvyn. Link to comment Share on other sites More sharing options...
KaptCrunch Posted October 31, 2005 Share Posted October 31, 2005 RMA it contact CoolGuy PM e-mail he will tell you what to do. Fill out RMA form Technical Support, phone 510-657-8747 or 1-800-205-7657 Link to comment Share on other sites More sharing options...
mel5582 Posted October 31, 2005 Author Share Posted October 31, 2005 Thanks for the help.. I've mailed/PM-ed him. I need a little help on the RMA form though.. will it apply to me since I'm not from the U.S.? I'm from Malaysia. :confused: Link to comment Share on other sites More sharing options...
Wired Posted October 31, 2005 Share Posted October 31, 2005 It applies to everyone. Link to comment Share on other sites More sharing options...
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