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Dead 2 gig Flash Voyeger


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When I plug my flash voyager in it shows up in my computer but when I click on it I get “The device is not ready” error message. So I try to format in the Command Prompt and get “Error in IOCTL call.” Other times I get a message stating that windows had an error installing the device. When I get that error the light on the drive stays on in till I unplug it. Any ideas? Or just start filling out the RMA form? Thanks.
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  • Corsair Employees

Please try the following to reinstall your flash drive and see if you can get it working correctly again:


Plug in the flash drive

Right click on My Computer

Choose Properties

Switch to the hardware tab

There should be a button like "Device Manager". Click on this.

Find your flash drive on this list. Right click on it and choose uninstall.

Unplug the flash drive, wait a few seconds then plug it back in.

You should now get a new hardware wizard dialog from which you can reinstall the drivers.

After reinstalling the drive test it again to see if it is working correctly and let us know. If these steps do not work; you can try rebooting the system after you remove the device before you re-install it. Other wise we will be happy to replace it.

Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

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