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pc shutdown


udufru

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Hi,

I'm french, so sorry if it difficult to understand me :o:

 

A week ago my PC shutdown, whithout change anything in hardware and software. I try to remove one of my RAM (a noname RAM) and I still have a blue screen. Then I remove the corsair (512Mo) and reput the noname and it works.

The PC had work one year with this two RAM.

 

My reseller don't want to take it in warranty, he said to me to contact you.

How Can I send you to have a new one ?

 

Thanks

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  • Corsair Employees

Can you tell me our modules part# (How To Read the Memory Label) and the make and model of MB you have along with the CPU speed and it’s FSB as well? In addition, please tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set?

 

Pouvez-vous me dire notre pièce de modules # (comment lire l'étiquette de mémoire) et la marque et le modèle du mb que vous avez avec la vitesse d'unité centrale de traitement et est-ce FSB aussi bien? En outre, dites-svp moi les arrangements de bios que vous avez placés pour l'unité centrale de traitement et la mémoire et n'importe quels arrangements d'exécution que vous avez pu avoir placés?

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