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Possible bad ram module


jcanady

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Bought some Value Select from Zip Zoom Fly under a year ago. Installed it and had issues with games. I had assumed it was my windows install because it was a a bit messed up.

 

Attempted to reinstall yesterday and the install blue screened every time. I ran memtest86 and it poped up with some errors.

 

I looked on the site and it said to go here to start the RMA process.

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Please set the Dim Voltage to 2.7X volts (+.2 Volts W/Giga-Byte) and then set the timings manually to the tested settings for the specific module you have, XMS2700C2 Cass 2-3-3-6 for example or if you have Value Select "BY SPD" and then test the module/'s one at a time with www.memtest.org! If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure.
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I have done as you've asked and here are the results.

 

With both modules in Memtest returns errors pretty quickly. (This is in dual channel mode)

 

With just one module in (either of them) Memtest did not return any errors within 3-4 hours of running. (I can run for longer if needed)

 

When using one of the modules (the one I think is bad) and booting windows on it, windows crashes.

 

When using the other one everything is find and dandy.

 

I am not sure why dual channel is forcing errors to happen faster but it sure looks that way. I also have the newest BIOS for the board and tested the modules in another board with the same results.

 

Thanks!

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Based on the details of your problem it would seem that you are experiencing a motherboard issue. Dual-Channel is a feature on the motherboard itself and if the memory seems to run fine when inserted one at a time I would highly suggest updating the BIOS to the latest current version (see the SOYO website). Also you may want to try raising the memory voltage to 2.8v and try testing once more.

 

Please apply the latest BIOS and let us know if that helps.

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The setting for the memory will be under frequency and voltage control and shopuld be set to 2.75 Volts. Or if possible please test the modules on another system. But I have no problem replacing your modules.

Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

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