cknott20 Posted October 4, 2005 Share Posted October 4, 2005 Hey, There are quite a few similar problems i've found using the search function, and a couple of suggestions i ave tried, but to no avail. I've just bought 2x 512MB XMS RAM, both are revision 2.1. After removing the original OC Z module (512MB) that was in there, and replacing it with the Corsair ones, the problems started. IF i use all three (2x Corsair + 1x OC Z) turning the PC gives me three beeps in five second intervals, with nothing coming up on the screen (which remains in standby; orange light). The same occurs with just the two Corsair modules, but without beeps. Because if this, and the lack of a post screen, means i am unable to figure with the voltage and timings in the bios (which i have updated, incase there was an issue there). I have tried on numerous occassions to clear the CMOS using jumpers on the motherboard and/or removing the battery, but to no avail. The system does however work as normal if i pop the original OC Z module back in. I'm unsure what else to do. I can't run memtest (i assume), because the PC doesn't load anything on the screen. Also, i've bought this from the UK, new, off someone who bought it only to find it wasn't compatible; the packaging had never been opened. If the worst comes tot he worst, and i am unable to find an immediate cure, how do i stand with having them tested at Corsair/replaced? The only address i see is one based in the US. Regards, CK My PC is running: Athlon 64 3200+ MSI Neo-FIS2R (Via K8T800 Chipset) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 4, 2005 Corsair Employee Share Posted October 4, 2005 I am sorry but you cannot mix memory with this platform. Please try and clear the bios with just our modules installed and then set the memory voltage to 2.7 Volts and set the timings manually to the tested settigns for the specific modules you have. You can use http://www.memtest.org to test them. Link to comment Share on other sites More sharing options...
cknott20 Posted October 4, 2005 Author Share Posted October 4, 2005 I am sorry but you cannot mix memory with this platform. Please try and clear the bios with just our modules installed and then set the memory voltage to 2.7 Volts and set the timings manually to the tested settigns for the specific modules you have. You can use http://www.memtest.org to test them. Thank you for the quick reply, i wasn't expecting one so fast. With regards to mixing RAM, this is something i have quickly come aware of browsing the forums here, it would appear most, if not all, makes of RAM are seemingly temperamental and preferential. I cleared to BIOS earlier this afternoon with just the Corsair modules, even shifting them around between the various slots. The result was aways the same: Turn it on, the power would start, the system fans would begin, but the monitor remains completely blank. With this being the case, that the system doesn't appear to even begin to load, i am unable to adjust the BIOS settings without first booting from the original OC Z memory. Furthermore, it means i'm unable to reach the stage where the system boots from a drive i.e. the floppy drive for memtest. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 4, 2005 Corsair Employee Share Posted October 4, 2005 Will the system post with your other memory now? Link to comment Share on other sites More sharing options...
cknott20 Posted October 4, 2005 Author Share Posted October 4, 2005 It works fine with the original memory in. It's what i'm using at the moment. Using either one, or both of the Corsair ones (without the OC Z module, of course) there is no post sequence at all. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 4, 2005 Corsair Employee Share Posted October 4, 2005 Let's get them both replaced. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
cknott20 Posted October 4, 2005 Author Share Posted October 4, 2005 Would i still be covered by the warranty, living in the UK, and having bought it from someone who i would assume is not a listed reseller? This is my worry. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 4, 2005 Corsair Employee Share Posted October 4, 2005 As long as they are a reseller there should not be a problem. However, if you purchased them from a end user that might be a problem. They would need to submit the RMA for you. Link to comment Share on other sites More sharing options...
cknott20 Posted October 4, 2005 Author Share Posted October 4, 2005 I'll get in touch with them. Thank you. I'll inform you of any subsequent communications or occurances as are necessary. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 4, 2005 Corsair Employee Share Posted October 4, 2005 Please let me know how you make out! Link to comment Share on other sites More sharing options...
cknott20 Posted October 5, 2005 Author Share Posted October 5, 2005 I have sourced the answer. I'd bought the registered RAM, which my current motherboard does not support. Oh well. Thank you nonetheless for your help RAM GUY, it's very much appreciated. Regards, Craig Knott Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 5, 2005 Corsair Employee Share Posted October 5, 2005 Craig, If you cant get this resolved you can talk to our customer service and see if there is anything they can do to help you. I am sure we will. 888-222-4346 Link to comment Share on other sites More sharing options...
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