BPro Posted August 1, 2005 Posted August 1, 2005 This is the second bad module you have sent me to replace my bad memory. I know this cannot be a fluke. You are obviously sending reconditioned or returned modules as replacements. Obviously you are not testing them thoroughly. Please send me another module, I don't have money to throw away on new ram. My mailing costs are adding up though and this is a big hastle. With the new module I get a bios bad memory beep code http://forum.abit-usa.com/showthread.php?s=&threadid=13527. My next memory will probably not be Corsair.
Wired Posted August 1, 2005 Posted August 1, 2005 All of their memory is new. NO ONE gets reconditioned memory. Come to think of it, I haven't heard of ANY memory manufacturer doing that. Now, are you testing both sticks in the same slot?
BPro Posted August 1, 2005 Author Posted August 1, 2005 All of their memory is new. NO ONE gets reconditioned memory. Come to think of it, I haven't heard of ANY memory manufacturer doing that. Now, are you testing both sticks in the same slot? Yes I tested them both in the same slot. The first replacement module had errors when I ran memtest. This one, the second causes the described bios error. My other module works fine by itself. This is a big hastle. If these modules are new, what are the odds that I get two bad modules in a row? To top things off, when I sent both my modules in the first time I bought some more Value Select. I bought two modules, one of them had errors on it in Memtest. I returned the memory. I just want this one replaced under warranty please and if the replacement doesn't work I will probably just throw it in the trash. I am not a tech, this has caused me much trauma trying to figure out what the hell has been going wrong with my computer.
Corsair Employee RAM GUY Posted August 1, 2005 Corsair Employee Posted August 1, 2005 I am sorry you are having trouble, and I think it would be best if you can call our tech support by phone when you are in front of your system and we will do our best to help you sort this out! Please call 888-222-4346 and choose option 2 at the main menu.
BPro Posted August 1, 2005 Author Posted August 1, 2005 I am sorry you are having trouble, and I think it would be best if you can call our tech support by phone when you are in front of your system and we will do our best to help you sort this out! Please call 888-222-4346 and choose option 2 at the main menu. What are the phone hours? I do not see them here:http://www.corsairmemory.com/corsair/contacts.html
Corsair Employee RAM GUY Posted August 1, 2005 Corsair Employee Posted August 1, 2005 Our hours are 8:30 AM thru 5:30 Pm Pacific time Monday thru Friday excluding holidays.
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