SajuukCor Posted August 7 Share Posted August 7 iCUE 5.17.110 (and the previous update that was pulled) broke the lighting schemes for the Scimitar RGB Elite mouse. All the lighting on the mouse is off. The previous iCUE version, 5.16.75, worked fine. When I turn off and exit iCUE the mouse goes back to the default lighting that it was shipped with so the problem is with the newest iCUE update 5.17.x. 5 Link to comment Share on other sites More sharing options...
Aztaroth Posted August 7 Share Posted August 7 Exactly the same issue for me. Link to comment Share on other sites More sharing options...
ForgiLaGeord Posted August 8 Share Posted August 8 Seconded. Having this exact same issue, iCUE v5.17.110 and Scimitar RGB Elite on firmware v3.21. Link to comment Share on other sites More sharing options...
Isiendas Posted August 8 Share Posted August 8 Oh god, i'm not the only one. my scimitar worked fine with the previous iCUE version ( 5.16). I've updated her today, and all the light are now off, but on another PC, with oldest version of ICUE, the rgb go ON again. Corsair, why ICUE update have always an issue ?. Link to comment Share on other sites More sharing options...
Aztaroth Posted August 8 Share Posted August 8 On 8/7/2024 at 5:51 AM, SajuukCor said: iCUE 5.17.110 (and the previous update that was pulled) broke the lighting schemes for the Scimitar RGB Elite mouse. All the lighting on the mouse is off. The previous iCUE version, 5.16.75, worked fine. When I turn off and exit iCUE the mouse goes back to the default lighting that it was shipped with so the problem is with the newest iCUE update 5.17.x. Exactly the same issue and the same behaviour for me. Link to comment Share on other sites More sharing options...
Ansone Posted August 8 Share Posted August 8 Same problem, but if reduce the brightness of the backlight to 33%, it turns on 3 Link to comment Share on other sites More sharing options...
Aztaroth Posted August 8 Share Posted August 8 5 hours ago, Ansone said: Same problem, but if reduce the brightness of the backlight to 33%, it turns on Good job mate, it's working for me too. Link to comment Share on other sites More sharing options...
myster_eez Posted August 9 Share Posted August 9 Signed up for an account just to add one more voice to the pile of users suffering this issue. Really hope it gets enough attention for an official update/solution soon! In the mean time, On 8/8/2024 at 6:34 AM, Ansone said: Same problem, but if reduce the brightness of the backlight to 33%, it turns on Bless you! I thought I'd tried everything but this worked for me too. Link to comment Share on other sites More sharing options...
SajuukCor Posted August 10 Author Share Posted August 10 Tried the 33% lighting setting but my lights didn't come back on. Link to comment Share on other sites More sharing options...
wacopiper Posted August 12 Share Posted August 12 On 8/8/2024 at 8:34 AM, Ansone said: Same problem, but if reduce the brightness of the backlight to 33%, it turns on Woah! Thanks dude, this worked for me also. Link to comment Share on other sites More sharing options...
mohamm11 Posted August 12 Share Posted August 12 On 8/8/2024 at 9:34 AM, Ansone said: Same problem, but if reduce the brightness of the backlight to 33%, it turns on yooo this fixed mine!! Link to comment Share on other sites More sharing options...
kawakubo Posted August 13 Share Posted August 13 On 8/8/2024 at 8:34 AM, Ansone said: Same problem, but if reduce the brightness of the backlight to 33%, it turns on Also made an account just to chime in, had the same issue, and this luckily fixed it for me as well for the time being! Sorry to hear that it doesn't work for the OP, hopefully Corsair fixes this soon. Link to comment Share on other sites More sharing options...
flibberty Posted August 13 Share Posted August 13 Wish I'd found this post before making my own here lol Can confirm 33% brightness fixed mine too Link to comment Share on other sites More sharing options...
Stefax71 Posted August 13 Share Posted August 13 Same problem here. I confirm that 33% brightness fixed mine as well. Link to comment Share on other sites More sharing options...
Lt.Miyu Posted August 14 Share Posted August 14 Wow, honestly kind of shocking to see this many people sharing in the same issue- and they still have not done an update or hotfix to resolve the issue. Link to comment Share on other sites More sharing options...
Apollo6291 Posted August 14 Share Posted August 14 Also having this issue, but setting the lights below 33% doesn't work for me. Link to comment Share on other sites More sharing options...
Apollo6291 Posted August 14 Share Posted August 14 It does actually work for me below 33%, I just had to set it from the homepage. Link to comment Share on other sites More sharing options...
Clandestineye Posted August 18 Share Posted August 18 created an account JUST for this. Corsair - fix it ASAP. We don't pay this kind of money for products that fail to work. Thanks. The temp fix of 33% brightness is working. Link to comment Share on other sites More sharing options...
Zoey95 Posted August 20 Share Posted August 20 Having the same issue. suspecting it was the windows 11 update. But also not only the lights on my mouse is messed up, but the remaping of the keys doesnt work. the extention wont load no matter what i do. the mouse jsut seems dead. Really frustrating as this is my favorite mouse. but there is so many consistent issues. Really frustrating... Link to comment Share on other sites More sharing options...
ForgiLaGeord Posted August 20 Share Posted August 20 27 minutes ago, Zoey95 said: Having the same issue. suspecting it was the windows 11 update. But also not only the lights on my mouse is messed up, but the remaping of the keys doesnt work. the extention wont load no matter what i do. the mouse jsut seems dead. Really frustrating as this is my favorite mouse. but there is so many consistent issues. Really frustrating... Haven't had an issue other than the lighting, but I can confirm the lighting problem isn't a Windows 11 thing, I'm on Windows 10. Link to comment Share on other sites More sharing options...
Sovex Posted August 20 Share Posted August 20 Is anybody looking into this issue or should we just send the devices back to merchant as broken and claim refund? Link to comment Share on other sites More sharing options...
Jerry.one Posted August 21 Share Posted August 21 On 8/8/2024 at 3:34 PM, Ansone said: Same problem, but if reduce the brightness of the backlight to 33%, it turns on I came here with the same issue like every one else here, obviously. This 33% workaround was successful for me. I am using Windows 10 pro. I plugged in my older yellow Scimitar RGB pro (wich i liked more, btw.) and it worked normal. Also when i tested ICue 4, the Scimitar RGB Elite had no RGB problem. Thanks to Ansone and every one else, who is trying to be helpful. Greets from Austria Link to comment Share on other sites More sharing options...
SajuukCor Posted August 21 Author Share Posted August 21 iCUE 5.18.106 is out and the lighting is still broken. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted August 21 Administrators Share Posted August 21 42 minutes ago, SajuukCor said: iCUE 5.18.106 is out and the lighting is still broken. The iCUE v5.18.106 release notes have just been published. Under Known Issues it states: Quote Some versions of SCIMITAR RGB may not display lighting correctly due to incorrect slider values for Brightness – for those users who are affected, a workaround can be done by moving the slider to the “33%” – this will re-enable the lighting for you while we fix this in the next version https://forum.corsair.com/release-notes/icue/518106-r101/ Link to comment Share on other sites More sharing options...
Elsgared Posted September 3 Share Posted September 3 Same problem here still with ICUE 5.18.106 with my mouse Scimitar RGB, i did lower it down to 33% brightness and it works, was driving me insane for abit lol, unplugging it, reset, checking the app Link to comment Share on other sites More sharing options...
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