iCue forgetting mural layout

[Lyfey]

Hi,

Using iCue 5.17.104, I also have two iCue LINK hubs (v2.7.450), two Lighting node pros (v0.10.4) and a XC7 LCD(v0.0.0.19).

iCue detects all devices and I setup murals with a custom video. Everything works as expected. It is setup as shown in the image "pre-restart.jpg". Note labelled fans 1 through 5.

If I then restart iCue either manually or as I shutdown and restart windows, when iCue starts back up, it forgets the location of 5 of the fans attached to one of the iCue LINK hubs. These all default to a position in the middle on top of each other. Note labelled fans.

How can I force iCue to not reset these locations?

Thanks

Image below is before restart...

Image below is after a restart of iCue

Edited July 30 by Lyfey
Labelled images for clarity

[gustjar]

I'm having the same issue. Anyone know of a fix?

[dubster231]

Hi, I have same problem too, I setup up all layout ( commander pro+ corsair ram +icue link system hub)

unfortunately; when I restart pc or icue mural layout for icue link system hub resetting only, this is frustrating for me 

 

are there any solution ?

[ShredingersCat]

Same problem. Making the canvas file in Appdata read only doesn't help this time.

[tpbee]

Same for me, Just installed a new 360 titan, everything through the commander pro is fine, everything that is on corsair link is forgotten on every restart - frustrating.  

[CrystalDragon]

I have the same problem with version 5.18.10, Plue with 2 notifications that always come back when I restart my computer,

boy, wouldn't it be nice if companies tested their updates to their software before pushing it out!

 

Keep up with the trashy updates corsair, I give your update a 10 out of 10 in satisfaction! GOOD JOB!