Shoey Peachew Posted July 5, 2005 Share Posted July 5, 2005 Hi, I built my first pc in Feb of '04. For almost a year I ran it with one bad stick of Corsair XMS Platinum series memory I bought from http://www.zipzoomfly.com. In that time, my pc would reboot, large file downloads were corrupted, installing Windows XP Pro would fail, and games would crash, etc. Unfortunately, I was unaware of my hardware problem and thought it was just Windows OS being buggy. As I became more computer savy, I learned about the Ultimate Boot CD and Memtest86. My first run of Memtest showed I had faulty memory. Furthur memory testing revealed it was only 1 stick of ram that was at fault as I repeatedly tested them both individually to be sure. I'd also like to state the fact that when I received this ram it did not look like the other stick I also bought. The paint on the heat spreader looked smudged and not pristine like the other stick. Basically, it looked like they sent me a used module. Now, about 8 months ago I didn't have a clue about Corsair's lifetime warranty and just bought another stick of ram to replace the faulty stick. I've been very happy with my memory so far, but I've run into a bit of a snag. I just bought Battlefield 2 and I need additional memory to make the game run smooth at high settings. I would like to RMA my faulty stick of ram for a new one so I will have 1536mb of Corsair XMS Platinum series memory. I'm hoping I can get the same exact module , which is version 2.2, so it will be compatible with my other sticks.The memory specs are: CMX512-3200C2PT XMS3202v2.2 0323100 XMS3200 512MB 400MHz CL2 According to Corsair's website, I need a RMA ticket\post # from the Ram Guy support forums in order to complete the RMA form. I have the original receipt from http://www.zipzoomfly.com of my purchase of this ram over a year ago. Sincerely, Matt P. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 5, 2005 Corsair Employees Share Posted July 5, 2005 Matt, there is no way to order a module by revision. I would suggest if you have not done so, setting the Dim Voltage to 2.75 Volts and set the timings manually at Cass 2-3-3-6 and disable legacy USB and test the suspect module by it self with http://www.memtest.org to be sure. And if it is still failing I would suggest you submit the RMA for all of your modules so they match. Link to comment Share on other sites More sharing options...
Shoey Peachew Posted July 5, 2005 Author Share Posted July 5, 2005 Matt, there is no way to order a module by revision. I would suggest if you have not done so, setting the Dim Voltage to 2.75 Volts and set the timings manually at Cass 2-3-3-6 and disable legacy USB and test the suspect module by it self with http://www.memtest.org to be sure. And if it is still failing I would suggest you submit the RMA for all of your modules so they match. ok thanks, I tried memtest86+ and increasing the voltage and relaxing the timings, but it still doesn't work. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 5, 2005 Corsair Employees Share Posted July 5, 2005 Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
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