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Memtest86\bad stick of ram\RMA Ticket\Post #


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Hi,

 

I built my first pc in Feb of '04. For almost a year I ran it with one bad stick of Corsair XMS Platinum series memory I bought from http://www.zipzoomfly.com. In that time, my pc would reboot, large file downloads were corrupted, installing Windows XP Pro would fail, and games would crash, etc. Unfortunately, I was unaware of my hardware problem and thought it was just Windows OS being buggy. As I became more computer savy, I learned about the Ultimate Boot CD and Memtest86. My first run of Memtest showed I had faulty memory. Furthur memory testing revealed it was only 1 stick of ram that was at fault as I repeatedly tested them both individually to be sure.

 

I'd also like to state the fact that when I received this ram it did not look like the other stick I also bought. The paint on the heat spreader looked smudged and not pristine like the other stick. Basically, it looked like they sent me a used module.

 

Now, about 8 months ago I didn't have a clue about Corsair's lifetime warranty and just bought another stick of ram to replace the faulty stick. I've been very happy with my memory so far, but I've run into a bit of a snag. I just bought Battlefield 2 and I need additional memory to make the game run smooth at high settings.

 

I would like to RMA my faulty stick of ram for a new one so I will have 1536mb of Corsair XMS Platinum series memory. I'm hoping I can get the same exact module , which is version 2.2, so it will be compatible with my other sticks.The memory specs are:

 

CMX512-3200C2PT XMS3202v2.2

0323100

 

XMS3200 512MB 400MHz CL2

 

According to Corsair's website, I need a RMA ticket\post # from the Ram Guy support forums in order to complete the RMA form. I have the original receipt from http://www.zipzoomfly.com of my purchase of this ram over a year ago.

 

 

 

Sincerely, Matt P.

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Matt, there is no way to order a module by revision. I would suggest if you have not done so, setting the Dim Voltage to 2.75 Volts and set the timings manually at Cass 2-3-3-6 and disable legacy USB and test the suspect module by it self with http://www.memtest.org to be sure. And if it is still failing I would suggest you submit the RMA for all of your modules so they match.
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Matt, there is no way to order a module by revision. I would suggest if you have not done so, setting the Dim Voltage to 2.75 Volts and set the timings manually at Cass 2-3-3-6 and disable legacy USB and test the suspect module by it self with http://www.memtest.org to be sure. And if it is still failing I would suggest you submit the RMA for all of your modules so they match.

 

ok thanks, I tried memtest86+ and increasing the voltage and relaxing the timings, but it still doesn't work.

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