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iCUE4 and iCUE5 Will not open after installing


Go to solution Solved by John Hoang,

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Hi everyone, I have been having some very annoying issues with iCUE.

I have tried doing clean installs multiple times with no luck hoping something will change when I do it again. I have installed iCUE3 and it works fine with my hardware. I have uninstalled all other RGB software that could be conflicting, the only one that I haven't would be Logitech GHUB, but I figured that wouldn't be causing problems. I have reset the BIOS  to defaults. I haven't tried changing any other settings in my BIOS. I have tried manually updating drivers using the windows device manager, but that's as far as it goes. One thing I noticed is that under device manager, I'm missing some sort of Corsair driver that I can't find the install for. It's called "Corsair composite virtual input device". 

I have a MSI AMD Graphics card with RGB. I have ASUS motherboard with RGB. I uninstalled both of the RGB related to those pieces of hardware. I have DDR5 rgb Corsair RAM and a Corsair Case. I am also getting a Corsair Liquid cooling soon, which is why I really need a newer version of iCUE to work.

Whenever I boot up iCUE, both 4 and 5, I can see some of the drivers and services running in task manager. If there is anything else you need to know, I will try and share it.

I really am at my wits end so any help would be appreciated.

 

Thanks.

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3 minutes ago, John Hoang said:

Please search DDU Tool and use this tool to completely uninstall your old NVIDIA GPU Driver.

Yep, that was it. I looked at your other posts and followed those steps. Thank you for pointing me in the right direction.

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