Gamig Laptop & External Monitor Issues

[ProfessionalGamer]

So I recently got myself a Corsair Voyager a1600 Gaming Laptop and I love it.  I also just got myself a Corsair Xeneon 32-Inch QHD 165Hz AMD Freesync Premium monitor to go along with it cuz I am not using a 16" screen.  However, I am having issues with AMD's Adrenaline software.  It's not registering my monitor as AMD Freesync Compatible.  But it's not stablizing the refresh rate.  Not only that, even with Vsync On, the system is only running 144Hz maximum.  I also cannot seem to figure out how to get the Vsync to work properly.  Since 144Hz is jumping from place to place, but it only gets that fast in some games.  So, can anyone help me understand what's going on here?  For reference.  I have my laptop set up and turned the screen off and only displaying the second screen at maximum res and frame rate.  I also have my laptop on a custom cooling system to give me max performance.  Yet nothing I do works to get me my smooth 144Hz Vsync features or my AMD Freesync Premium monitor to actually use it's AMD Freesync Premium feature in it's own software.  I have downloaded everything I need from Corsair's website, and the monitor's drivers, yet nothing still works.  Can someone please help me out?

[User3]

Probably it's too late, but I just found the monitor's issue.

If I'm not wrong, you're using a dongle or an adapter to connect the laptop to the display, if you manage to have an Usb-C to Displayport cable, connect it directly to the laptop and monitor, it will solve the Hz issue and the freesync problems too. I guess that there is a problem when connecting an adapter in between the connection or may be limiting something who knows. 

Also, I thought this was a problem with the Voyager, but it isn't, it also happened with my steam deck, so try with a Usb-c cable if you have one.

[ProfessionalGamer]

On 6/10/2024 at 4:59 AM, User3 said:

Probably it's too late, but I just found the monitor's issue.

If I'm not wrong, you're using a dongle or an adapter to connect the laptop to the display, if you manage to have an Usb-C to Displayport cable, connect it directly to the laptop and monitor, it will solve the Hz issue and the freesync problems too. I guess that there is a problem when connecting an adapter in between the connection or may be limiting something who knows. 

Also, I thought this was a problem with the Voyager, but it isn't, it also happened with my steam deck, so try with a Usb-c cable if you have one.

Hey dunno if your account still exists, but is there a way for USB C to run to HDMI and get freesync that way on an LG C3 Evo OLED.  Is that possible?

[User3]

On 8/20/2024 at 10:29 PM, ProfessionalGamer said:

Hey dunno if your account still exists, but is there a way for USB C to run to HDMI and get freesync that way on an LG C3 Evo OLED.  Is that possible?

Hey!! Yes I'm here.

I believe so, in my experience, like I said before, using a dongle between USB C and any other type of port will cause a type of "bottleneck" limiting the hz capacity of the display and also the freesync option depending on the dongle and speeds that it can afford, I would totally recommend you to buy a USB C to HDMI cable, that should do the trick. 

At least that worked for me with USB C to displayport.