arkanum Posted February 24 Share Posted February 24 Hi, I open a RMA over my RM650x PSU that doesn't work and no have any answer by Corsair Support. I need work with my PC and need the replacement. My case is 2005966878 I need help, many thanks Link to comment Share on other sites More sharing options...
bl4ckcontact Posted February 25 Share Posted February 25 I’ve had this same problem, with a power supply even! Originally opened my ticket on the 3rd of this month, and here we are three weeks and two follow up emails from me later with only one response on the 10th, letting me know that my ticket was assigned to a queue… I thought Corsair was known for quality products and service… 😔 Link to comment Share on other sites More sharing options...
arkanum Posted February 28 Author Share Posted February 28 I'm waiting, no response from Corsair... I have an issue with Seasonic and change 10 mails in the same day. I'm a fan of Corsais but this RMA give me a dark vision. Any moderator can help ? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mage Posted February 28 Corsair Employees Share Posted February 28 On 2/24/2023 at 4:49 AM, arkanum said: Hi, I open a RMA over my RM650x PSU that doesn't work and no have any answer by Corsair Support. I need work with my PC and need the replacement. My case is 2005966878 I need help, many thanks Thank you for providing your ticket number. I have reached out to a technical support agent. Please keep an eye on your email for further information from them. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mage Posted February 28 Corsair Employees Share Posted February 28 On 2/25/2023 at 12:37 AM, bl4ckcontact said: I’ve had this same problem, with a power supply even! Originally opened my ticket on the 3rd of this month, and here we are three weeks and two follow up emails from me later with only one response on the 10th, letting me know that my ticket was assigned to a queue… I thought Corsair was known for quality products and service… 😔 We would be glad to take into both of your cases as well. Let me know your ticket number and I will also have an agent take a look into your case for you. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mage Posted February 28 Corsair Employees Share Posted February 28 8 hours ago, arkanum said: I'm waiting, no response from Corsair... I have an issue with Seasonic and change 10 mails in the same day. I'm a fan of Corsais but this RMA give me a dark vision. Any moderator can help ? We would be glad to take into both of your cases as well. Let me know your ticket number and I will also have an agent take a look into your case for you. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now