Jump to content
Corsair Community

iCUE crashing

Recommended Posts

Title is vague because iCUE literally crashes any time I try to open it. I click on the icon is my system tray and it *SOMETIMES* opens and then crashes before it can load anything. I have uninstalling it from my system and cleaning up its config files but that did not work. It also  gives me the windows installer not responding error when I go to uninstall but it still uninstalls? Not sure how accurate that is. If someone could tell me where to find the app logs I could post those if there are any errors saved in them.

Link to comment
Share on other sites

In case it helps anyone. This is my error message in event viewer:

Log Name:      Application
Source:        Application Error
Date:          2/23/2023 8:15:59 PM
Event ID:      1000
Task Category: Application Crashing Events
Level:         Error
User:          ANDREW\apica
Computer:      Andrew
Faulting application name: iCUE.exe, version:, time stamp: 0x63caad7c
Faulting module name: Qt5Core.dll, version:, time stamp: 0x5fa4dd3b
Exception code: 0xc0000409
Fault offset: 0x00000000000204e8
Faulting process id: 0x0x1248
Faulting application start time: 0x0x1D947ED535F0CA5
Faulting application path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe
Faulting module path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\Qt5Core.dll
Report Id: 9c6733a3-2afd-4876-8164-10f6c569e8a5
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
    <TimeCreated SystemTime="2023-02-24T01:15:59.7840914Z" />
    <Correlation />
    <Execution ProcessID="12044" ThreadID="4344" />
    <Security UserID="S-1-5-21-3580045403-3811070096-751302114-1001" />
    <Data Name="AppName">iCUE.exe</Data>
    <Data Name="AppVersion"></Data>
    <Data Name="AppTimeStamp">63caad7c</Data>
    <Data Name="ModuleName">Qt5Core.dll</Data>
    <Data Name="ModuleVersion"></Data>
    <Data Name="ModuleTimeStamp">5fa4dd3b</Data>
    <Data Name="ExceptionCode">c0000409</Data>
    <Data Name="FaultingOffset">00000000000204e8</Data>
    <Data Name="ProcessId">0x1248</Data>
    <Data Name="ProcessCreationTime">0x1d947ed535f0ca5</Data>
    <Data Name="AppPath">C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe</Data>
    <Data Name="ModulePath">C:\Program Files\Corsair\CORSAIR iCUE 4 Software\Qt5Core.dll</Data>
    <Data Name="IntegratorReportId">9c6733a3-2afd-4876-8164-10f6c569e8a5</Data>
    <Data Name="PackageFullName">
    <Data Name="PackageRelativeAppId">

Link to comment
Share on other sites

  • 1 month later...

I'm seeing this same issue. Not comforting to see this being the only google search result and no solution or participation

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...