iCUE crashing

[Sunztu]

Title is vague because iCUE literally crashes any time I try to open it. I click on the icon is my system tray and it *SOMETIMES* opens and then crashes before it can load anything. I have uninstalling it from my system and cleaning up its config files but that did not work. It also  gives me the windows installer not responding error when I go to uninstall but it still uninstalls? Not sure how accurate that is. If someone could tell me where to find the app logs I could post those if there are any errors saved in them.

[Sunztu]

Quote

 

[Sunztu]

In case it helps anyone. This is my error message in event viewer:

Log Name:      Application
Source:        Application Error
Date:          2/23/2023 8:15:59 PM
Event ID:      1000
Task Category: Application Crashing Events
Level:         Error
Keywords:      
User:          ANDREW\apica
Computer:      Andrew
Description:
Faulting application name: iCUE.exe, version: 4.33.138.0, time stamp: 0x63caad7c
Faulting module name: Qt5Core.dll, version: 5.15.2.0, time stamp: 0x5fa4dd3b
Exception code: 0xc0000409
Fault offset: 0x00000000000204e8
Faulting process id: 0x0x1248
Faulting application start time: 0x0x1D947ED535F0CA5
Faulting application path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe
Faulting module path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\Qt5Core.dll
Report Id: 9c6733a3-2afd-4876-8164-10f6c569e8a5
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
    <EventID>1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2023-02-24T01:15:59.7840914Z" />
    <EventRecordID>14231</EventRecordID>
    <Correlation />
    <Execution ProcessID="12044" ThreadID="4344" />
    <Channel>Application</Channel>
    <Computer>Andrew</Computer>
    <Security UserID="S-1-5-21-3580045403-3811070096-751302114-1001" />
  </System>
  <EventData>
    <Data Name="AppName">iCUE.exe</Data>
    <Data Name="AppVersion">4.33.138.0</Data>
    <Data Name="AppTimeStamp">63caad7c</Data>
    <Data Name="ModuleName">Qt5Core.dll</Data>
    <Data Name="ModuleVersion">5.15.2.0</Data>
    <Data Name="ModuleTimeStamp">5fa4dd3b</Data>
    <Data Name="ExceptionCode">c0000409</Data>
    <Data Name="FaultingOffset">00000000000204e8</Data>
    <Data Name="ProcessId">0x1248</Data>
    <Data Name="ProcessCreationTime">0x1d947ed535f0ca5</Data>
    <Data Name="AppPath">C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe</Data>
    <Data Name="ModulePath">C:\Program Files\Corsair\CORSAIR iCUE 4 Software\Qt5Core.dll</Data>
    <Data Name="IntegratorReportId">9c6733a3-2afd-4876-8164-10f6c569e8a5</Data>
    <Data Name="PackageFullName">
    </Data>
    <Data Name="PackageRelativeAppId">
    </Data>
  </EventData>
</Event>

[Alextkexichi]

I'm seeing this same issue. Not comforting to see this being the only google search result and no solution or participation