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firmware update fail


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Tried posting this on both reddits Corsair and help sub but didn’t get a reply, hoping for something here. 

Just moved my computer into a new case, did a fresh format and i am having an issue updating my commander core. Every time I attempt it from a fresh install it gives me an error and won’t let me update.

I’ve attempted the following:


•    Deleted data from appdata, regedit, cccleaner and clean install
•    unplugged all fans except for the 2 that came with my h100i capellix
•    uninstalled all rgb software
•    changed usb 2.0 plugs
- Tried both latest and legacy Icue versions 


At a loss, it was working prior to switching cases but now it no longer updates and I cannot control anything. Some help would be appreciated thanks!

Edit: ticket # 2005957791

tldr; firmware update fail, can’t control aio or fans need help 

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Tried posting this on both reddits Corsair and help sub but didn’t get a reply, hoping for something here. 

Just moved my computer into a new case, did a fresh format and i am having an issue updating my commander core. Every time I attempt it from a fresh install it gives me an error and won’t let me update.

I’ve attempted the following:


•    Deleted data from appdata, regedit, cccleaner and clean install
•    unplugged all fans except for the 2 that came with my h100i capellix
•    uninstalled all rgb software
•    changed usb 2.0 plugs
- Tried both latest and legacy Icue versions 


At a loss, it was working prior to switching cases but now it no longer updates and I cannot control anything. Some help would be appreciated thanks!

Edit: ticket # 2005957791

tldr; firmware update fail, can’t control aio or fans need help 

Link to comment
Share on other sites

Tried posting this on both reddits Corsair and help sub but didn’t get a reply, hoping for something here. 

Just moved my computer into a new case, did a fresh format and i am having an issue updating my commander core. Every time I attempt it from a fresh install it gives me an error and won’t let me update.

I’ve attempted the following:


•    Deleted data from appdata, regedit, cccleaner and clean install
•    unplugged all fans except for the 2 that came with my h100i capellix
•    uninstalled all rgb software
•    changed usb 2.0 plugs
- Tried both latest and legacy Icue versions 


At a loss, it was working prior to switching cases but now it no longer updates and I cannot control anything. Some help would be appreciated thanks!

Edit: ticket # 2005957791

tldr; firmware update fail, can’t control aio or fans need help 

fireware upd1.png

fireware upd2.png

fireware upd3.png

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