Alienware M15 R7 will not recognize Corsair Vengence DDR 5 Sodimm 32G 4800

[Ballison]

So I bought 2 Vengeance DDR5 32GB 4800 modules to upgrade to 64GB for the factory installed 16GB (2  8GB DDR 5  Sodimm), and tried installing them in my alienware M15R7. I followed the directions for removing the battery and pressing the power button for 30 seconds to drain the power. After installing the new corsair ram, the laptop will not boot up and gives me the indicator for invalid memory (2 red, 5 Blue light sequence. I replace the old memory and the laptop booted fine.

Any help or feedback would be great.

[LanoCosta]

Hi Ballison,

I`m having the same problem, how did it you solve it?

[Roninhobc]

I`m having the same problem here. try everything possible. Nothing works. 

Was following this link, and looks like some people got it fixed by following those steps. (Didn't work for me)

 

[Corsair Jagtech]

Please do try one stick at a time after resetting the BIOS VIA battery method. If the issue persist I do recommend submitting a ticket here and possibly even reaching out to Dell about this.

[Roninhobc]

11 hours ago, Corsair Jagtech said:

Please do try one stick at a time after resetting the BIOS VIA battery method. If the issue persist I do recommend submitting a ticket here and possibly even reaching out to Dell about this.

Already tried with just one corsair stick, with both corsair, with one dells original plus one corsair.. Nothing works.

The question here, is why this ram memory is listed on your site as compatible for Alienware m15 r7.