Oyabunn Posted February 16, 2023 Share Posted February 16, 2023 (edited) Hello, basically i am trying to determine if the H100x i installed on my friends pc is faulty. the cooling side is working however the RGB on the pump does not work. it will work if i hard shut off the pc and it flashes red for a second. this is the third cooler from corsair i have fitted but the first one not to have an actual USB header connector to the board, only using a PWM connector and a corsair RGB connector. it is connected via a Corsair lighting node core in the 220t case. it is connected to the CPU fan port for the pump. the lights do not work in any port of the node. if i plug it into the first slot it will stop all the other lights on that node from also working. the fans ARGB work fine. it does not show up in icue ( but i dont think it will without the usb header connection) anything i am missing? or any advice would be helpful. TIA Edited February 16, 2023 by Oyabunn Link to comment Share on other sites More sharing options...
dcgerard Posted February 22, 2023 Share Posted February 22, 2023 I have the same problem. I have the H100x ELITE, and a 220T case. I plugged the pump fan into the motherboard pump header, and the RGB into the 220T lighting node that came with the case. So the result is the cooling side works fine, but no RGB on the pump. Fans work just fine on the lighting node too. Problem gets a little worse for me though. The port I plugged the pump RGB into is now dead too, so I went from 6 down to 5 working lighting node ports. I tried plugging the pump RGB into another port but no luck. Just glad when I tried, the other port didn't die. Link to comment Share on other sites More sharing options...
Oyabunn Posted February 22, 2023 Author Share Posted February 22, 2023 hey dcgerard, ive currently got a ticked raised with corsair so i will let you know what they say when i hear back. Link to comment Share on other sites More sharing options...
dcgerard Posted February 22, 2023 Share Posted February 22, 2023 1 hour ago, Oyabunn said: hey dcgerard, ive currently got a ticked raised with corsair so i will let you know what they say when i hear back. Thanks. I'll keep an eye on this thread. Link to comment Share on other sites More sharing options...
hrhuckins Posted February 23, 2023 Share Posted February 23, 2023 I am having the same issue. However I have the 4000x case which uses the same controller I'm sure. Pump is working as well but RGB as others stated is not working no matter how i plug it in. Keeping updated. Link to comment Share on other sites More sharing options...
Oyabunn Posted February 23, 2023 Author Share Posted February 23, 2023 3 hours ago, hrhuckins said: I am having the same issue. However I have the 4000x case which uses the same controller I'm sure. Pump is working as well but RGB as others stated is not working no matter how i plug it in. Keeping updated. 22 hours ago, dcgerard said: Thanks. I'll keep an eye on this thread. weird. haven't heard anything yet but i will post with any replies. Link to comment Share on other sites More sharing options...
dcgerard Posted March 2, 2023 Share Posted March 2, 2023 Well I think I'm just going to give up and send mine back. Link to comment Share on other sites More sharing options...
c-attack Posted March 2, 2023 Share Posted March 2, 2023 So instead of using the 3 way “motherboard 5v adapter” you connected each fan and the pump RGB wire to the Lighting Node Core ports 4-5-6 and with the 220T’s SP-Pro fans in 1-2-3? I can’t get a good look at the pump RGB connector on the webpage but I’m assuming it is like the fans and they used 8 LEDs in the pump to make that system work easily when on a MB as a strip in 8-8-8. So that should work, but the lighting node core is a series circuit. If LED #4 goes out on fan 5, the lighting stops right there. Where it can get tricky is when the last or the first led of a fan goes out and it’s hard to tell whether the prior fan is at fault or the hub itself. Leave the LNCore setup as 8 series led fan x 6 and then test the pump and both SP Elite fans from the AIO in slot 1 on the LNCore. That may help identify where the defect resides. On 2/16/2023 at 6:15 PM, Oyabunn said: the lights do not work in any port of the node. if i plug it into the first slot it will stop all the other lights on that node from also working. If you plug which item into slot 1? If you leave that out and replug starting at slot 1 do the remaining items work? Is there anything different about the pump connector compared to the fans? Link to comment Share on other sites More sharing options...
c-attack Posted March 2, 2023 Share Posted March 2, 2023 Ok, there is little in the way of professional reviews with detailed pics, but I do see one issue. The H100x Elite web page lists 16 LEDs for the pump. So even if the pump is compatible “as a fan” with the proper connector for the LNCore/Pro or Commanders, those of you with 5 SP Pro/Elite fans are going to be 8 LEDs short. With pump last you have an actual 8-8-8-8-8-16 with an 8 LEDs series x 6 CUE lighting setup. In theory a Commander Core or XT with independent lighting headers could run that 5x8 + 16 config but since none of are able to get any lighting including when the pump is connected to port 1, I have doubts it will work at all. If it is truly compatible it should light when in position 1 at the expense of 8 LEDs going out later in the chain on the last fan. I think the thing to do here is test the pump LEDs on the mb adapter connected to a 5v RGB header there. The three way cable for that is numbered 1-3. Make sure the pump goes on #1. The fans can stay on the other device for now but you’ll need your MB software to test the pump. Link to comment Share on other sites More sharing options...
dcgerard Posted March 3, 2023 Share Posted March 3, 2023 (edited) Something is shorting out in the RGB on the pump. I tried the pump RGB connector on the upper RGB header on my motherboard and nothing. So I tested my lower port with a RGB light strip. Worked fine. I plugged the pump RGB into it and now I have no RGB on my motherboard. It killed my RGB headers. Not that I ever used them, but still...now I'm kinda pissed. I really don't think they are going to replace my motherboard, or my 220t node. Oh and I have a separate USB lighting controller that came with the RGB light strips. I didn't care if I fried it, so I plugged the pump into it and got a USB power overload warning in windows. Edited March 3, 2023 by dcgerard Link to comment Share on other sites More sharing options...
dcgerard Posted March 3, 2023 Share Posted March 3, 2023 Oh and a side note, the reviews on newegg are not good. We aren't the only ones who cant get the pump RGB to work. Seems to be a common problem. Matter of fact I don't think anyone has gotten them to work going by the reviews. Link to comment Share on other sites More sharing options...
c-attack Posted March 3, 2023 Share Posted March 3, 2023 (edited) On 3/3/2023 at 12:46 AM, dcgerard said: I tested my lower port with a RGB light strip. Worked fine. I plugged the pump RGB into it and now I have no RGB on my motherboard. It Make sure that’s in your ticket. There are policies in place for that. Give yourself some options. I can’t come to too many conclusions without being able to see the connector for the pump, but I suggest not connecting it to any Corsair lighting controller until someone can provide an official explanation of how the device should work in that circumstance. The “x” devices were not meant to be used without CUE. Not too surprising the fans are the same as retail models and can be used on any other Corsair controller. The pump seems to pose an issue. Edited March 4, 2023 by c-attack Lost a “not” Link to comment Share on other sites More sharing options...
Zer0_Gr4vity Posted March 3, 2023 Share Posted March 3, 2023 Interesting, I've just installed the H60x RGB Elite, which is basically the 120 little brother of the 100x, and I'm having the same issue - the device is not showing up in iCue. I've managed to get my pump and the fan light up, but it's just white. I've tried uninstalling Armoury Crate and MSI Afterburner, as the support page those can interfere with iCue, but nothing worked. Looking around here, a lot of people have this same issue with both the 60x and the 100x. Link to comment Share on other sites More sharing options...
c-attack Posted March 4, 2023 Share Posted March 4, 2023 5 hours ago, Zer0_Gr4vity said: H60x RGB Elite, X coolers are not made to be controlled by CUE. They don't have a USB connector. The fans and pump RGB are meant to be connected to your motherboard 5v RGB via adpaper. The fans go to the motherboard directly. You will need Armory Crate installed if you are going to control the RGB lighting from the board. Link to comment Share on other sites More sharing options...
Oyabunn Posted March 4, 2023 Author Share Posted March 4, 2023 On 3/2/2023 at 11:00 AM, c-attack said: If you plug which item into slot 1? If you leave that out and replug starting at slot 1 do the remaining items work? Apologies i meant the RGB for the pump head. yeah with the pump head on port 6 everything else works. not had a reply yet from corsair so i will let you all know if they say anything but think i am gonna get a 100i instead and return this one. Link to comment Share on other sites More sharing options...
ewinz87 Posted March 8, 2023 Share Posted March 8, 2023 I'm also experiencing the same issue. I purchased several H100x RGB Elite, installed the 1st one in a 4000x case with all 6 fans plugged in the Lightning Node Core and the pump in the motherboard 5v ARGB header. Everything worked fine, on an Asus motherboard using Armoury Crate Aura Sync. However, I've now installed a 2nd unit in another computer running a Gigabyte motherboard and can't get the pump RGB to work. It stays white while plugged in a 5v ARGB header (tried all of them to see if they were defect, works fine with another ARGB led strip). I tried a 3rd unit on this board to see if it was the pump but same result. Attempting to use the Lightning Node Core for the pump connection doesn't work at all, like others said, there's no option to select the device in iCUE lighting setup. Sounds like iCUE needs an update to support a 16 LEDs device. All in all, great cooler for the price, but the pump RGB is quite sketch. I like the included 3 way splitter. In my scenario, I couldn't even plug it in a Lightning Node Core that comes with many Corsair cases because it's full with the fans and Gigabyte, ASRock offers terrible RGB lighting software (no Rainbow/ARGB effects). Finally, I have tried using SignalRGB to control the ARGB header, however they don't have support for the unit (it's not in the list), and adding a custom RGB strip with 16 LEDs did nothing, it's stuck on white. Conclusion, only works with Asus board, haven't tried MSI, EVGA or NZXT. Link to comment Share on other sites More sharing options...
Oyabunn Posted March 11, 2023 Author Share Posted March 11, 2023 Hey everyone. Got a reply from Nick from corsair. seems pretty open and shut. Link to comment Share on other sites More sharing options...
c-attack Posted March 11, 2023 Share Posted March 11, 2023 (edited) Can someone post a screen shot of the pump RGB connector? I thought he was suggesting the pump is a standalone device that needs an LED port, like on Commander Pro, Lighting Node Pro, or the Commander XT has 1 led port too. However, I don’t see how it would then work on that 3 way serial splitter that comes with the unit. I think the suggestion is something else. The instructions are clear the pump must be on connector 1 of the splitter, with fans on 2+3. All of that suggests these are normal serial devices in a 16-8-8 configuration. The Commander Core and XT have independent RGB headers so it can do mixed RGB counts like 16-8-8-16-8 and that is the reply above. However, if I tell CUE I have 4x8 led fans on a Lighting Node Core, it should still create 32 LEDs and cover the pump plus fans. Even if you set it up wrong, with the pump in slot 1 of a lighting controller it should be partially lit, at a minimum. Something doesn’t quite match up here. Edited March 11, 2023 by c-attack Link to comment Share on other sites More sharing options...
datagotcha Posted March 12, 2023 Share Posted March 12, 2023 Hey @c-attack, It is a standard 4 pin Corsair RGB Fan header. Shows up as a LL Fan when Commander Core XT auto detects it in iCUE for RGB Control. I am also having issues getting this cooler to work when connected as instructed to specifically Asus motherboards. I have managed to get aRGB to work on a Gigabyte board. Confirmed it is not just Asus Armoury Crate as well by testing with SignalRGB. Whatever it is, it is quite strange. Picture for your reference: https://imgur.com/Z6o2w4G 1 Link to comment Share on other sites More sharing options...
c-attack Posted March 12, 2023 Share Posted March 12, 2023 Ok, that makes sense if it detects it like a 16 led fan. So did it work for you connected to RGB side on the Commander XT? Or just detection but no visible lighting effects on the pump? Link to comment Share on other sites More sharing options...
datagotcha Posted March 15, 2023 Share Posted March 15, 2023 Works perfectly fine on the CoCore XT. When I connected the pump and fans to the aRGB Adapter cable and connected directly to my board in ADD_GEN2_2 header on the Hero VIII no detection in Armoury Crate. Even if I assign 32 LEDs to that header with Signal RGB no luck. I will try any and all ideas we can come up with to get the pump to be controlled through aRGB Link to comment Share on other sites More sharing options...
nebinebi123 Posted December 22, 2023 Share Posted December 22, 2023 (edited) I had the same issue. If you are using the splitter to connect directly to the Motherboard's ARGB headers, make sure the pump is in connector 1, fans can be in connectors 2 and 3. They are labeled on the cable. That fixed it. Edited December 22, 2023 by nebinebi123 Link to comment Share on other sites More sharing options...
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