Daniel Schmidt Posted February 15, 2023 Share Posted February 15, 2023 So i have had my Corsair VIRTUOSO SE headset for about 1 1/2 years and the audio doesnt work well anymore, it just stops working for a few seconds every few minutes or it makes cracks and i cant hear anything. Is it maybe a ICUE software thing or just the headset getting "old", also the mute button on the microphone doesnt work sometimes and i have to press it multiple times. I am really annoyed by the problems because the headset isnt cheap at all, 230€ for 1 1/2 years of using is a joke. any ideas? can I send it to corsair and they will repair it? Link to comment Share on other sites More sharing options...
Daniel Schmidt Posted February 15, 2023 Author Share Posted February 15, 2023 forgot to add this. The volume control thing has stopped working over half a year ago, when i use it it changes to a random volume or it just changes the volume without me touching it. Link to comment Share on other sites More sharing options...
Corsair Employee Solution Corsair Notepad Posted February 15, 2023 Corsair Employee Solution Share Posted February 15, 2023 It definitely sounds like you have some sort of hardware issue occurring. We would recommend that you reach out to our support team directly by opening a ticket at https://help.corsair.com 1 Link to comment Share on other sites More sharing options...
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