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iCUE started crashing and won't run or provide functionality


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Problem concerns at least the latest iCUESetup_4.33.138_release.msi

My mouse is Corsair Scimitar RGB Elite MOBA/MMO

 

Started just occuring and after the update the software won't launch but freezes and crashes. My thumb buttons in the mouse are not working.

 

After uninstalling the mentioned version I installed an older iCUESetup_4.32.129_release.msi but it has now the same problem.

 

Any ideas?

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  • Corsair Employees

Try the steps detailed in the link below. If those do not work reach out to our support team directly by opening a ticket at https://help.corsair.com

https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-

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  • Corsair Employees
9 minutes ago, Mrv said:

Installing the latest Windows updates seemed to resolve the problem

Glad to hear you were able to get that resolved.

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