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K95 RGB Platinum trouble

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when you turn on the computer, the keyboard can work for 5 minutes, and then a number of buttons do not work, when you click on any in a row, it infinitely outputs the entire row in notepad. when disassembling, when touching one of the switch contacts with a metal object, the button is triggered. I reset the firmware, it didn't help. how fix it?

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  • Corsair Employees

Sounds like you have a hardware fault. We would recommend you contact our support team directly by opening a ticket at https://help.corsair.com 

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