One of the fans of my Corsair iCUE H100i ELITE CAPELLIX is not spinning right after PC login, please help.

[ThreeOSix]

Hello, 

 

This is my first post here so I hope I'm in the correct section for this issue.

Couple of days ago I noticed one of my radiator fans is not spinning, but it's plugged with RGB and fully customizable with the iCue software, having built my PC a couple of days ago and was blown away by the RGB and temp readings were okay, initially hence why I didn't notice this issue.

I have tried checking the commander x core for the cables but everything seemed fine, RBG and Fans are connected and numbered accordingly, I even tried a new SATA cable to my PSU (hx850 plat) but when turning the PC back up they started spinning so I thought my issue was resolved.

However seconds after login I realized they stopped spinning, so I went to the iCue software and set the fans RPM to 0 one by one, but realized one fan control setting is missing on the cooling section, despite the ability to control 5 RGB settings on the 8-LED Series fan ( 3 case fans (4000x RGB) and 2 Radiator Fans) and 1 QL RGB series fan (at the back of my case).

Also when Setting Fan #3 to 0 rpm it did not go below 600 nor did it stop, while all the others did.

Anyone else having such issue with the software? And is it a software issue? As I ONLY face it after login.

For your information, I have done a clean reinstall of iCue and update all firmwares to latest version as well as disabling all other rgb control softwares while doing so so my hardware gets detected.

Please refer to the uploaded images for your reference.

Images contain; 
 

Spinning Fan Pre Login
Spinning Stops After Login
Various iCue settings.

 

Thanks,
306