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icue + void elite wireless issues

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Hi guys, Im having some trouble with the void elite wireless and icue (icue 3 and 4).

Shortly, sometime I have a huge hissing/white noise constantly from the headphones, and the equalizer doesn't work, if im lucky only the noise, but sometime both...

I don't know what to do, I tryied everything, literally everything, unistalling the drivers, icue, formatting the pc, deleting the files in the regedit and other things, but nothing.

someone have any type of solution? maybe the build? just to be sure there is my build


CPU: I9-10850K
GPU: Asus rog strix RTX 3090 OC
MOBO: Asus rog strix z490-e gaming
CPU Cooler: Cooler Master MasterLiquid ML360R
PSU: Asus ROG Thor 1200P
RAM: Corsair vengeance pro 4*16GB 3200MHz C16
CASE: Coolermaster MasterCase H500P
SSD: Sabrent rocket Q 2*2TB
HDD: seagate barracuda 4TB 5400RPM
Cooler Master MasterFan MF200R  RGB - *2
Cooler Master MasterFan MF140R ARGB - *1
Samsung odyssey G7 2560*1440 240hz 1ms 27"
HP 25x 1920*1080 1ms 144hz 25"
Keyboard: Corsair k95 rgb platinum
mouse: razer naga trinity

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