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Warrrent issure - One stick failure of Matched Pair


jstaron

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  • Corsair Employees

You would submit the RMA request for one Twinx set and send both modules.

Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

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I have the same problem should i follow the same course of action? however, the version print on the module has rubbed off the rest of it reads

 

 

CMXP512-3200C2 XMS3202?????

0504077-23

XMS3200 512MB 400MHZ CL2

 

0000018038

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  • Corsair Employees
CMXP512-3200C2 is for an XPert module, is that what you have? And can you be more specific as to the problem. XPert modules are tested 300% on a MB before they leave our factory, so it would be really hard to have a bad module. Can you tell me the make and model of MB and CPU speed and FSB and the bios settings you have set?
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hiya, the problem is that the "bad stick" is completely undetected by my system (bios or windows) the story goes.....

 

i installed the ram in my machine, and everything was running better than expected. then 2 days later, i switched my machine on, and the LED display on one of the sticks wasnt working. so i cheched, (right click on my computer and go properties) and it seemed that only 512mb of ram was there which i thought was very odd. so i turned my machine off and removed the good stick. the pc wouldnt start at all :( i tried the bad stick in every slot on it's own, then i tried it with the good stick in every combination i could think of. then i tried resetting my CMOS so that everything was running at stock settings for my motherboard and still nothing.

 

Abit nf7-s rev 2

amd 3200+ at 400mhz fsb

running at 3.3.3.7

 

 

thanks for your help.

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While trying to fill in the rma request form, i noticed a few things...

 

I live in the UK, is that gonna be a problem?

The pair wasn't bought, they were won at a Corsair sponsored LAN event.

And what is my Ticket#/PostID#?

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  • Corsair Employees
The Forum Post Number: #197165 is at the top of your post. And no that will not be a problem, just please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!
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  • 2 weeks later...

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