Commander Core XT receives power but isn't recognized by iCUE

[Grimaldus1]

Hello everyone,

I'm running into problem with my new Commander Core XT as iCUE doesn't recognize it. The Core receives power the fans are spinning and the LEDs are working too, but I have no control over it and the fans are always going full speed which is quite noisy.

I have the latest version of iCUE (4.32.129), tried both usb headers on my mobo (parts list bellow), checked I have all my drivers and BIOS up to date, rebooted, reinstalled iCUE etc... Nothing seems to do the trick. I don't think it's a faulty devise as there is power and light but I'm running out of options. If anyone has an idea...

Parts list:

• NZXT H7 Airflow
• B650 Aorus Elite Ax (rev 1.x)
• Ryzen 9 7900x
• Corsair H100x
• Gskill Trident Z5 DDR5 6000mhz 16go x4 (non RGB)
• RTX 3080 FE
• 6 LL 120 Corsair RGB fans