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Bad memory module


keithk

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I have a Pavilion HP a520n and a pair of corsair memory modules of 512mb each. My system has been crashing intermittently especially when running graphics intensive applications like WinDVD and media player. I ran memtest with 1GB installed, and the failed with lots of error.

 

By process of elimination, I put in one module of 512MB at a time, and found that one module tested with no error while the other has a lot of memory error.

 

Can you please let me know how I can return the pair back for an exchange?

 

The labels on my pair of memory is CMSS512-333, 0511039-2, COR307621.

 

Thanks,

Keith :[pouts:

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I would just submit the failing module and test them one at a time with http://www.memtest.org to be sure.

Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

 

I forgot to mention that I had done that already. That was how I found out about the bad module. There is my result of the memtest

 

memtest-86 V3.2

----------------

Tst Pass Testing Address Good Bad Err-Bits

-----------------------------------------------------------------

5 0 00011bae140 283.8MB 00000000 00010000 00010000

5 0 00011fea700 287.6MB 00000000 00010000 00010000

5 0 000143afa20 323.9MB 00000000 00010000 00010000

5 0 000153af900 339.9MB 00000000 00010000 00010000

5 0 0001812a1e0 385.6MB 00000000 00010000 00010000

5 0 00018f5e4e0 399.8MB 00000000 00800000 00800000

5 0 000191291c0 401.6MB 00000000 00800000 00800000

5 0 00019f5e4c0 415.8MB 00000000 00800000 00800000

5 0 0001ab90b20 427.0MB 00000000 00010000 00010000

5 0 0001bb00280 443.0MB 00000000 00010000 00010000

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