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Virtuoso RGB Wireless XT mic stopped working.

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Hey I bought the Virtuoso RGB Wireless XT a while ago now, never had any problems except having to replace torn earcups.

A couple days ago my mic just stopped working altogether on PC. Everything is detected as normal, no errors but it just won't work. 
I also tried on my laptop and got the same result.
However it works fine on Xbox Series X with the 3.5mm port from controller to headset in wireless mode with mic.

Things i've tried:

  • Tried both wireless and wired on PC.
  • Fully Charged.
  • Reinstalled drivers and forced update (both dongle and headset in wired mode.)
  • Power cycled headset like 20 times.
  • Checked all volume levels and privacy settings to make sure it has permission and isn't muted.
  • Restarted PC
  • Restored PC to previous point

It's worth noting the headset is NOT damaged so I highly doubt it's a hardware issue, especially as it's working through 3.5mm on Xbox.

I won't reinstall windows though, I have too much to lose.

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