Wackafrog Posted January 7 Share Posted January 7 So I recently got my pc build setup, and all the physical components work just fine. I plugged 2 corsair RGB hubs into the commander pro. All the rgb lights turn on, and all the core components function as expected. However, in the corsair iCue app, the only information that is displayed are from my temperature sensors and my fan speed, and it is only showing the info from 4 of my 9 fans., I cannot change the speed or color of my fans. Furthermore, the only buttons/tabs on the screen are "home" and "dashboard", as well as the "default profile" button. I can still hit the 3 dots to interact with the widgets, but I can only remove or rename them. I can add new sensors, but there is nothing that hasn't already been added. I do not think I installed any hardware incorrectly, and I do not know what software I would be missing to get the iCue app properly working. I installed the latest version available (4.32.129), uninstalled it and reinstalled it after cleaning things up. The only thing I could think I might of done wrong was in my bios, but I didn't exactly change much, so I don't think it would cause many issues. If someone could help me with this, it would be great. I'm struggling to find out where to start after installing iCue, and nothing seems to have worked out smoothly with this build. my specs, if that is important: motherboard: aorus z790 ax (ddr5 support) cpu: 13th gen i7-13700k gpu: Aorus 2080ti extreme waterforce fans: - 2 sets of sp120 rgb elite - 1 set of LL120 Pictures of my iCue app: Link to comment Share on other sites More sharing options...
Wackafrog Posted January 7 Author Share Posted January 7 Fixed 🙂 Link to comment Share on other sites More sharing options...
Metalover Posted January 30 Share Posted January 30 Hello, how did you manage to fix that issue ? i have the same problem with my H100i Elite RGB brand new out of the box on a new build and everything else appear on icue except from that. Fans are spinning and the rgb plays the rainbow but i have no access to it. thanks. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted January 31 Corsair Employees Share Posted January 31 On 1/30/2023 at 12:31 AM, Metalover said: Hello, how did you manage to fix that issue ? i have the same problem with my H100i Elite RGB brand new out of the box on a new build and everything else appear on icue except from that. Fans are spinning and the rgb plays the rainbow but i have no access to it. thanks. What exactly are you plugging the USB for the cooler into? Link to comment Share on other sites More sharing options...
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